Associate Director-Retail Sales

AT&T • Arlington Heights, IL • 3d ago

Job Description:

Overall Purpose: Strategically drive sales performance and objectives through subordinate sales supervisory personnel across single or multiple channels and retail stores within a geographic area, ensuring alignment with company goals, optimizing customer experiences, and maximizing revenue and market share growth.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

Team Leadership and Development: Lead, develop, train and optimize staff performance, ensuring resources are utilized to meet or exceed sales, customer satisfaction, and operational targets.

Sales Growth: Develop and implement strategies to increase sales of all product and service offerings. Grow market share and brand value while decreasing churn within the assigned geographical area.

Customer Satisfaction: Enhance customer satisfaction and loyalty by maintaining high standards of service and store operations.

Cross-Functional Collaboration: Partner with cross-functional teams to enhance sales effectiveness and achieve corporate objectives.

Operational Effectiveness: Optimize operational efficiency through the creation and oversight of policies and procedures as well as performance management. Manage and adhere to budgets.

Job Contribution: Oversees supervisors, responsible for maximizing sales, customer experience and operational efficiency. Responsible for executing sales plans, assigning tasks, and adherence to company policies. Utilizes strong product and pricing knowledge, exercises judgment and resolves complex problems. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates. Supervisor: Yes.

Education/Experience: Bachelor's degree (BS/BA) desired. 3+ years of related sales, retail, or call center customer facing experience.

Our Associate Director Retail Sales earn between 95,600.00 - 143,400.00 + $34,000 in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today.

Weekly Hours:

Time Type:

Regular

Location:

Arlington Heights, Illinois

Salary Range:

$95,600.00 - $143,400.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

AT&T

Go to Apply

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