Customer Service Professional

Kelly Services • Columbia, SC • 2d ago

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Service Professional to work at a premier client in Columbia, SC. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Salary/Pay Rate/Compensation:

Pay Rate: $16-$18 per hour

Why you should apply to be a Customer Service Professional:

Enjoy competitive pay and a supportive work environment that values your contributions.

Join a team that prioritizes effective customer relations and offers opportunities for professional growth.

Work in a dynamic setting where your problem-solving skills will be put to good use.

Benefit from a culture that encourages process improvements and values employee feedback.

What's a typical day as a Customer Service Professional? You'll be:

Providing prompt, accurate, thorough, and courteous responses to all customer inquiries, which may be non-routine and require deviation from standard procedures.

Performing research as needed to resolve inquiries and ensuring effective customer relations through timely responses to various forms of communication.

Documenting inquiries accurately and coordinating with other departments to resolve problems, while also assisting with priority inquiries and special projects as required by management.

This job might be an outstanding fit if you:

Have a high school diploma or equivalent, with at least 1 year experience in a call center environment.

Possess strong communication skills and the ability to handle non-routine inquiries with adaptability.

Can work onsite in Columbia, SC.

Have open availability to work an 8-hour shift between the hours of 8am and 8pm.

Are committed to maintaining productivity, quality, and timeliness standards, and are willing to assist with training new employees.

What happens next

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Professional today!

GRACE

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn't always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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