Quality Control Manager

Ruland Manufacturing Co., Inc. • Marlborough, MA • 1d ago

About Ruland Manufacturing

Ruland Manufacturing, founded in 1937, is a stable and growing family owned domestic manufacturer of shaft collars, rigid couplings, and motion control couplings. We are a culturally diverse company with 65 employees representing more than ten countries. Ruland has sales and marketing offices in Berlin, Germany and Shanghai, China to support local customers in these markets. Our internal teams consist of operations/manufacturing, marketing, sales, customer service, engineering, and accounting working together to exceed customer expectations. We contribute to our community through our donation of time and parts to the FIRST Robotics Competition. Our vision is to be a 100-year-old successfully run family business.

Qualifications:

We're seeking a Quality Control Manager who shares our dedication to process discipline, continuous improvement, and building things that last. If you're ready to lead with clarity, drive accountability, and help uphold the standards that make Ruland a trusted name in manufacturing, we want to hear from you.

The Quality Control Manager is responsible for maintaining Ruland's high-quality standards across our operations. This hands-on leadership role will manage daily quality control activities, implement and improve systems, and ensure our products exceed internal and customer expectations from raw materials through finished goods.

This is a full-time, on-site role based in Marlborough, MA, reporting directly to the Operations Manager. At Ruland, quality is not just a department - it's a shared responsibility. We value proactive problem-solvers who can lead with influence and collaborate to strengthen our processes from the ground up.

Ruland puts a high priority on keeping a safe work environment and is compliant with OSHA requirements. Safety recommendations are encouraged by all team members to prevent potential injury. Ruland celebrates safety milestones of no injuries with a company party.

Responsibilities:

Oversee and manage the quality control process from raw material to finished product.

Develop, implement, and maintain quality assurance policies and procedures aligned with industry and regulatory standards.

Lead, train, and support the quality control team in effective inspections, testing, and evaluations.

Collaborate with production, engineering, and other departments to proactively identify quality issues and implement process improvements.

Conduct internal audits and inspections to ensure compliance with company policies and customer requirements.

Maintain and organize quality documentation, reports, certifications, and control plans.

Lead root cause investigations and corrective actions related to product or process nonconformance's.

Track, report, and improve quality metrics using KPIs and data-driven strategies.

Requirements:

Bachelor's degree in Engineering, Manufacturing, or a related technical field.

5+ years of experience in quality control or quality assurance within a manufacturing environment, ideally in precision mechanical components.

Strong knowledge of ISO standards and quality management systems.

Excellent problem-solving and analytical skills, with a hands-on approach to resolving quality issues.

Proven leadership and communication skills, with experience managing and developing teams.

Experience with SAP Business One or other ERP systems.

CMM experience preferred; in-house calibration experience is a strong plus.

Familiarity with quality control software, statistical tools, and inspection instruments.

Experience with lean manufacturing, Six Sigma, or similar process improvement methodologies is a plus.

Why Ruland?:

Be part of a company with a legacy of quality and continuous improvement

Lead a team that values clarity, accountability, and operational excellence

Competitive salary and comprehensive benefits, including:

401(k) with company match

Health, and dental insurance as well as FSA

Paid time off and holidays

Bonus opportunities

Professional development and cross-training support

A culture of respect, innovation, and hands-on leadership where your voice matters

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