Assistant Housekeeping Manager

Marriott • Chandler, AZ • 2d ago

Additional Information Full-Time, Open Availability, Weekends Required, Free Meals, Travel Discounts, and Benefit Packages

Job Number 25206076

Job Category Rooms & Guest Services Operations

Location Sheraton Grand at Wild Horse Pass, 5594 W Wildhorse Pass Blvd, Chandler, Arizona, United States, 85226VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Grand%20at%20Wild%20Horse%20Pass%2C%205594%20W%20Wildhorse%20Pass%20Blvd%2C%20Chandler%2C%20Arizona%2C%20United%20States%2C%2085226)

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $25.77 - $29.33 per hour

Bonus Eligible: Y

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Communicates performance expectations employees in accordance with job descriptions for each position.

Handles employee questions and concerns.

Effectively schedules employees to business demands and tracks employee time and attendance.

Contributing Information to Support Managing to Budget

Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Assists in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Similar Jobs

barista - Store# 10128, 5557 N. 7TH STREET

Starbucks • Phoenix, AZ • 4h ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. Whethe...

4h ago

Go to Apply

barista - Store# 65757, CENTRAL AND EARLL

Starbucks • Phoenix, AZ • 4h ago

Retail & Hospitality

4h ago

Go to Apply

barista - Store# 54779, HAYDEN & MOUNTAIN VIEW

Starbucks • Scottsdale, AZ • 4h ago

Retail & Hospitality

4h ago

Go to Apply

Walmart Retail Specialist

Acosta Group • Queen Creek, AZ • 14h ago

Retail & Hospitality

Walmart Retail Specialist General Information Company: PRE-US Location: QUEEN CREEK, Arizona, 85142 Ref #: 31393 Pay Rate: $ 16.00 Experience/skills and/or location may influence position wage rate Function: Merchandisin...

14h ago

Go to Apply

Assistant Manager - Optical

America's Best • Chandler, AZ • 15h ago

Retail & Hospitality

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the op...

15h ago

Go to Apply

Assistant General Manager Opportunity - Competitive Salary $46K-$52K

Taco Bell • Phoenix, AZ • 1d ago

Retail & Hospitality

Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team...

1d ago

Go to Apply

Restaurant General Manager (Internal Promotion)

Taco Bell • Phoenix, AZ • 1d ago

Retail & Hospitality

About the Job: As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard th...

1d ago

Go to Apply

Assistant General Manager

Taco Bell • Phoenix, AZ • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Assistant General Manager

Taco Bell • Mesa, AZ • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Team Member - Closing Shifts | Earn Up to $18.50/hr.

Taco Bell • Phoenix, AZ • 1d ago

Retail & Hospitality

Live Más with a career at Taco Bell! We're looking for people who love serving customers, enjoy working in a fast-paced environment, and want to be a part of the largest restaurant company in the world! If you want to bu...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.