Business Development Manager II CFCD/HSD SSO Divi

PARKER HANNIFIN CORPORATION • Kalamazoo, MI • 3d ago

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At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers. As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges. At Parker, our team members belong, matter and make a difference. Business Development Manager II (CFCD/HSD) (SSO Division - Kalamazoo, MI) Position Summary/Essential Functions: Directs and generates aftermarket business opportunities for the Control Flight Control Division and Hydraulic Systems Division. Position to be based in Kalamazoo, MI. This Product Manager position is responsible for multiple programs with high earnings and revenue accountability and complex products and sub-systems across the CFCD and HSD locations. Works with SSO business teams and divisions as required to promote company technologies, products, and services that meet customer needs determining how the division's capabilities can be leveraged into additional markets. SCOPE/SUPERVISION AND INTERACTION: Has Direct Reports X Does Not Have Direct Responsibilities: Responsible for achieving aftermarket service center's financial and customer service goals in coordination with the assigned operating division, which may include one or more sites. Acts as primary strategic Product Line focal point for aftermarket services covering a range of products & customers. Initiates and works closely with division, site(s) and CSO Segment teams to maximize long term aftermarket revenues and provides short and long-term sales forecasts. Provides mentorship and execution guidance to the division site(s) customer service Aftermarket Services Manager. Addresses critical longer term customer issues and lead's project teams to improve short- & long-term process results. Acts as primary strategic customer contact for aftermarket products and services including product repairs, spares, logistics, contract, and pricing negotiations. Coordinates with technical and segment teams with field performance issues for input on resolution. Works closely with CSO and Division business development and CSO Segment Leader's to maximize aftermarket revenues ensuring alignment with short-and long-term sales forecasts. Develops and supports proposals and contracts designed to attract the customer and provide an acceptable level of return to the company by researching customer requirements and translating them into development opportunities. Develops strategies and solutions for contracts opened for re- negotiation during the contract period. Conducts competitive research, evaluates sales performance, and formulates goals and milestones for specific products and systems. Applies thorough understanding of the division's technical capabilities, operational capacity, and market information to influence future and strategies. Serves as the liaison and facilitator with customers and Regional/Group Marketing to resolve issues and assure customer satisfaction regarding cost, product quality, delivery, and performance. Provides the customer and division with liaison support within and ac