Summary The Supervisor functions as a first-level supervisor responsible for the oversight of a group of MSTs, with administrative responsibility for planning and directing of the workflow. Oversees attendance and leave, including approval of sick and annual leave and vacation schedules. Informs high level management of anticipated vacancies or increases in workload. Recommends promotions, reassignments, recognition of superior performance, retention or release of probationary employees. Responsibilities Ability to develop and implement the organizational vision that integrates program goals, priorities, values, and other factors. This element addresses the ability to adjust to changing situations, and implement innovative solutions to make organizational improvements, ranging from incremental improvements to major shifts in direction or approach, as appropriate. It also reflects the ability to balance change and continuity while continually striving to improve service and program performance, create a work environment that encourages creative thinking, collaboration, and transparency, and maintain program focus. Prepares staffing schedules based on customer priorities. Plans and assigns work on a daily, weekly, monthly, and annual basis. Identifies developmental and training needs of employees, providing for and arranging for needed development and training. Promotes "I CARE" both in direct interactions with staff and Veterans as well as in the decision-making process and evaluation of subordinates. Visibly demonstrates the Core Values in interactions with Veterans, staff, and other stakeholders. Makes staff feel comfortable about disclosing errors and close calls while maintaining professional accountability. Holds employees accountable for appropriate levels of performance and conduct. Protects staff from retaliation for raising concerns about quality, safety and business integrity. Demonstrates professional and personal integrity at all times. Designs and implements strategies that optimize employee performance, connects the organization horizontally and vertically, and fosters core values and high ethical standards in meeting the organization's vision, mission, and goals. Promotes a learning organization and employee engagement. Ensures employee performance plans are aligned with organization's goals and objectives by establishing elements and standards that link employee performance to the Department's mission and goals, VA Choice Act requires (where applicable), and seeks and considers employee input. Also ensures employees are realistically appraised against clearly defined and communicated performance standards. Recruits, retains, and develops the talent needed to achieve a high quality, diverse workforce that reflects the nation; possesses the skills needed to accomplish objectives in the organization's strategic plan. Participates in Interview Panels and makes recommendations regarding hiring decisions and tours of duty needed. Assists in orienting new employees to the department and their duties. Responsible for the direct supervision of day-to-day operations in SPS, regardless of tour of duty, including reusable medical equipment (RMD) reprocessing for all clinical services. Resolves informal concerns and grievances from employees. Refers group grievances and more serious unresolved complaints to the Assistant Chief or Chief. Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system. Develops work improvement plans, recommending personnel actions as necessary. Advises the Assistant Chief and Chief, SPS of problems in the organization's activities, and provides input to the Assistant Chief that may lead to disciplinary actions, such as counseling and formal disciplinary action, within the framework of progressive discipline; recommendation may include termination, especially separation during the probationary period. Relates to assessing, analyzing, acquiring, and administering human, financial, material and information resources that places a high priority on a culture of compliant business integrity, instills public trust, and accomplishes the organization's mission. Executes the operating budget, prepares budget requests, and aligns resources to deliver sustained value to Veterans. Supports the executive in the development and execution of tactics in the VHA Modernization and Operational Plan. Adjusts assignments during the workday to complete long and short-term priorities. Identifies and recommends equipment and supply needs. Required to be Level I VA SPS Certified within 90 days of start date, and Level II VA SPS certified within 1 year of start date. Ability to solicit and consider feedback from internal and external stakeholders and/or customers. Coordinates with appropriate parties to maximize input from the widest range of appropriate stakeholders to facilitate an open exchange of opinion from diverse groups and strengthen internal and external support. Explains, advocates, and expresses facts and ideas in a convincing manner and negotiates with individuals and groups internally and externally, as appropriate. Develops a professional network with other organizations and identifies the internal and external politics that affect the work of the organization. Work Schedule:3:00pm-11:30pm Monday-Thursday and occasional 2:00pm-10:30pm Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. BASIC REQUIREMENTS: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. 1) Experience. Six months of experience that demonstrates the applicant's ability to perform the work or provides an understanding of the work; OR (2) Education. One year above high school that included at least 6 semester hours in health care related courses such as sterile processing, nursing assistant, hospital corpsman, and operating room and surgical technician courses or other courses related to the position; OR 3) Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). REQUIREMENTS FOR GS-0622-08 SUPERVISORY MEDICAL SUPPLY TECHNICIAN: (a) Experience. One year of experience equivalent to the next lower grade level (GS-7) (b) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: Ability to manage, interact and deal with individuals of varying backgrounds. Ability to direct staff and manage tasks to be completed. Ability to oversee and supervise all aspects of decontamination, preparation, sterilization, monitoring, and distribution of RME. Ability to perform a full range of supervisory duties, including assigning, planning and evaluating work, recommending awards, approving leave, identifying training needs, and resolving staff issues. Assignment: The Supervisory MST functions as a first-level supervisor responsible for the oversight of a group of MSTs, with administrative responsibility for planning and directing the work. Oversees attendance and leave, including approval of sick and annual leave and vacation schedules. Informs higher level management of anticipated vacancies or increases in workload. Recommends promotions, reassignments, recognition of superior performance, retention or release of probationary employees or other changes of assigned personnel. Holds corrective interviews with employees, referring disciplinary problems to higher levels of management. Resolves informal complaints of employees and deals with union representatives on personnel matters. Provides technical supervision necessary for accomplishing the work of the organizational unit. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-8. Physical Requirements: Requirements established for individual positions in occupations that do not have Medical Standards as defined above. Physical requirements are those physical, mental and emotional capabilities and characteristics that are essential for successful job performance. Physical requirements must be clearly supported by the actual duties of the position and documented in the position description or functional statement, and supported by a study(ies) or evaluation(s) establishing physical requirement(s) is job-related to the occupation(s). An applicant or employee may not be disqualified arbitrarily on the basis of physical requirements or other criteria that do not relate specifically to performance of the duties of a specific position.] Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
