Store Lead - Concord Mall - Full time

The Childrens Place • Wilmington, DE • 1w ago

Location:

Wilmington, Delaware

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations

Partners with Store Manager to address an performance concerns with associates

Support and participate in all company training and development initiatives

Foster a positive work environment and provides direct, objective feedback in a timely manner

Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process

Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers

Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand

Represent the company in a professional and positive manner

Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives

Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll

Process payroll weekly

Modify schedule based on business climate

Help maintain a clean, organized, and efficient stockroom, adhering to set policies

Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

High school diploma or equivalent

1-3 years previous retail experience

Must be at least 18 years of ag

Skills and Behaviors:

Excellent customer engagement

Must be detail oriented

Ability to prioritize tasks

Ability to work in team environment

Ability to give and receive performance-based feedback

Must embrace self-development

Must be an effective communicator

Must be adaptable and flexible to changing priorities

Excellent time management, planning, and organization skills

Proficient in Microsoft Office

Ability to adapt to and learn internal applications

Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company

Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

Similar Jobs

Retail Print Sales Specialist

Staples • Bryn Mawr, PA • 6h ago

Retail & Hospitality

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and i...

6h ago

Go to Apply

Retail Sales Associate

Staples • Narberth, PA • 13h ago

Retail & Hospitality

Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and incl...

13h ago

Go to Apply

Product Delivery Manager, Connected Banking

JPMorgan Chase • Wilmington, DE • 2d ago

Retail & Hospitality

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefron...

2d ago

Go to Apply

Room Attendant

Highgate Hotels, LP • Exton, PA • 3d ago

Retail & Hospitality

Room Attendant Requisition ID 2026-73548 Category Housekeeping Job Location US-PA-Exton Property Residence Inn Exton Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality m...

3d ago

Go to Apply

Maintenance

Highgate Hotels, LP • Exton, PA • 3d ago

Retail & Hospitality

Maintenance Requisition ID 2026-73549 Category Engineering Job Location US-PA-Exton Property Residence Inn Exton Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality manag...

3d ago

Go to Apply

Guest Services Agent

Highgate Hotels, LP • Exton, PA • 3d ago

Retail & Hospitality

Guest Services Agent Requisition ID 2026-73547 Category Front Office Operations Job Location US-PA-Exton Property Residence Inn Exton Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment...

3d ago

Go to Apply

Janitorial Maintenance

Pilot Company • Carneys Point, NJ • 4d ago

Retail & Hospitality

Company Description Pay Rates Starting between: $16.94 - $23.00 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

4d ago

Go to Apply

Retail Brand Ambassador

Sales Focus Inc. • Downingtown, PA • 4d ago

Retail & Hospitality

Who We Are Sales Focus Inc., a pioneer in sales outsourcing, is seeking 1099 Retail Brand Ambassadors on behalf of our client Revelare Kitchens. Since 1998, SFI has helped clients across multiple industries increase regi...

4d ago

Go to Apply

Retail Sales Associate

Verizon Communications, Inc. • Springfield, PA • 4d ago

Retail & Hospitality

Reference #: r-1084833 When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power a...

4d ago

Go to Apply

Retail Sales Supervisor

Staples • Wayne, PA • 4d ago

Retail & Hospitality

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engagin...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.