Director of People & Culture

Crescent Hotels and Resorts • New York, NY • 2h ago

Description

The NoMo SoHo New York is seeking an experienced and Director of People & Culture to join our prestigious team. This role will will be responsible for overseeing all HR functions, ensuring compliance with labor laws, and fostering a positive workplace culture aligned with the hotel's luxury service standards. This leadership role requires a strategic thinker with a passion for hospitality, talent development, and employee engagement.

Tucked away at 9 Crosby, NoMo is a hidden gem just steps from the excitement that the streets of New York have to offer. Inspired by the neighborhood, NoMo represents an intrigue for the nostalgic + modern. Our building is a curated collection of vintage and contemporary art, illustrating the eclectic mix of those who made SoHo what it is today.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We are committed to providing you with:

Highly competitive salary of $145,000 - $155,000

An exceptional benefit plan for eligible associates & your family members

401K matching program for eligible associates

Flexible scheduling to allow you to focus on what is important to you

Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

Talent Management:

Develop and implement recruitment strategies to attract top hospitality talent for leadership and hourly positions across all departments, as needed.

Oversee onboarding programs to ensure new hires are integrated seamlessly.

Associate Relations & Engagement:

Foster a positive, inclusive, and productive, issue-free work environment.

Serve as a credible, visible and trusted advisor to managers and associates on HR matters.

Timely address and resolve associate concerns, ensuring compliance with company policies.

Organize associate engagement and recognition programs in alignment with Crescent's associate recognition and communication initiatives.

Training & Development:

Facilitate training programs to enhance associate job skills and guest service focus and delivery.

Oversee leadership development and succession planning efforts.

Ensure timely and comprehensive compliance training all associates.

Compensation & Benefits:

Manage payroll processes in collaboration with Finance to ensure accuracy and compliance.

Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.

Monitor industry trends to ensure competitive compensation structures.

Compliance & Risk Management:

Ensure compliance with federal, state, and local labor laws.

Maintain up-to-date associate records and HR documentation.

Lead workplace investigations and implement corrective actions as needed.

Oversee workplace safety programs and support risk mitigation strategies.

REQUIRED SKILLS/ABILITIES:

5+ years of HR leadership experience , with minimum 3 years at an HRD level in the hospitality or related industry.

Bachelor's degree in Human Resources, Business Administration, or a related field (Master's preferred).

Demonstrated experience working under a hotel union collective bargaining agreement is required.

Proven advanced knowledge of employment laws.

Proven experience with UKG/Ultipro systems and payroll processing.

Excellent interpersonal, communication, and problem-solving skills.

Ability to work in a fast-paced, luxury hospitality environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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