Front Desk Agent

Marriott • Horsham, PA • 4h ago

Additional Information

Job Number 25205645

Job Category Rooms & Guest Services Operations

Location Residence Inn by Marriott Philadelphia Willow Grove, 3 Walnut Grove Drive, Horsham, Pennsylvania, United States, 19044VIEW ON MAP (https://www.google.com/maps?q=Residence%20Inn%20by%20Marriott%20Philadelphia%20Willow%20Grove%2C%203%20Walnut%20Grove%20Drive%2C%20Horsham%2C%20Pennsylvania%2C%20United%20States%2C%2019044)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Expiration Date: 02/14/2026

Additional Information: This hotel is owned and operated by an independent franchisee, NewcrestImage Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

Customer Service

This company is an equal opportunity employer.

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