Description
The CIC Impact and Program Manager plays a key role in advancing the mission and visibility of Huntington Community Impact Capital (CIC) by supporting and enhancing culture-building, community impact, marketing initiatives, and training programs. This role is responsible for impact programing, marketing communications, event coordination, and internal/external brand messaging. The ideal candidate thrives in a fast-paced, collaborative environment and excels at balancing multiple priorities with professionalism and creativity. The Impact and Program Manager will report to the CIC President.
The primary areas of the role cover:
Impact Programming
Manage implementation of strategic CIC Impact Initiatives including promoting CIC programing into the affordable housing communities and economic development businesses of CIC developer partners
Lead the CIC Business and Entrepreneurship (B.E.ST.) program targeting high schools in lower-income communities
Identify Huntington colleagues to act as mentors for CIC Mentor Connect program
Promote mentorship and internship programs
Manage and grow CIC Volunteerism Program
Track and report on program outcomes to support continuous improvement and brand messaging
Develop and implement methods to measure and evaluate the impact of CIC investments, community development loans, and volunteer initiatives
Culture and Organization
Work closely with CIC Leadership regarding strategic positioning of CIC in the market
Manage one Senior Administrative Assistant who supports CIC Senior Leadership as well as Impact and Culture initiatives
Plan and execute events that elevate CIC's brand and client experience including Grand openings and groundbreakings, Client happy hours and appreciation events, Advisory board meetings, Industry conferences and internal training sessions, CIC impact and volunteer work to support mission-driven communications and positioning
Demonstrate strong stewardship over Huntington's community impact interests internally and in the communities where we invest
Travel to offices in which CIC colleagues are located, grand openings, ribbon cuttings and conferences
Organize and maintain comprehensive records of all internal and external events, marketing material, and program-related activities
Support consistent messaging and culture-building through CIC team meetings and programming
Marketing and Other
Serve as the primary liaison between CIC and Huntington's Communications and Marketing teams
Work with Huntington Regional Presidents and Community Development Resource Managers (CDRMs) to ensure a localized engagement approach for CIC investments and loans
Draft and manage content for internal and external use, including Closing announcements and LinkedIn tombstones, CIC newsletters and internal publications (Essentials, Community Connect), End-of-Year Impact Book and related brand messaging, Customer pitchbooks marketing materials, CIC team meetings and programming that foster culture building and assist leadership with consistent messaging and communication
Maintain CIC's website presence and coordinate regular updates
Work on Special Projects related to recruitment, CIC strategy, Technology, etc.
Proactive learning of sufficient areas of CIC community development and affordable housing businesses
Training, Growth and Development
Manage CIC Training programs focused on Growth and Development
Determine metrics for training such as course selection and follow-up instruction in conjunction with division leaders
Work with new colleagues on ensuring robust training programs are implemented and followed
Basic Qualifications:
High School diploma
10+ years experience in financial services or program management
Preferred Qualifications:
Bachelor's Degree
Ability to effectively communicate with all levels of management
Strong client service skills
Experience with brand messaging, content creation, and brand positioning
Strong knowledge of Microsoft Office software and file management
Strong presentation skills to executive leadership, clients and internal stakeholders
High level of organizational abilities including event preparation and file management
Able to travel to CIC offices, events, and conferences (approximately six to eight times per year)
Encourage Huntington's values of Can-Do Attitude, Forward Thinking and Service Heart
Focus on Action
A developed and focused growth mindset with the ability to pivot and be nimble in a growing division
Proven ability to manage multiple priorities and deliver under tight deadlines
Able to identify problems and recommend appropriate solutions
Strong presentation skills
Natural intellectual curiosity to assist in growing products and services
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
