Night Manager

Hilton Boston Logan Airport • Boston, MA • 5h ago

A Night Manager is responsible for directing and overseeing all hotel
operations during the night shift to support the hotel\'s continuing
effort to deliver outstanding guest service and financial
profitability.. As Night Manager, you would be responsible for directing
and overseeing all hotel operations during the night shift to support
the hotel\'s continuing effort to deliver outstanding guest service and
financial profitability. Specifically, you would be responsible for
performing the following tasks to the highest standards: Direct and
oversee all hotel operations during the night shift to ensure guest
satisfaction and safety Monitor and assess service and satisfaction
trends, evaluate and address issues and make improvements accordingly
Act as Manager on Duty and on behalf of the General Manager in his/her
absence Tour hotel interior and exterior to ensure the property and
facilities are functional, presentable to established standards and safe
for guests and team members Oversee preparation of daily summary reports
Monitor and develop team member performance to include, but not limited
to, providing supervision, scheduling, assigning nightly work,
conducting training, conducting counseling and evaluations and
delivering recognition and reward Since being founded in 1919, Hilton
has been a leader in the hospitality industry. Today, Hilton remains a
beacon of innovation, quality, and success. This continued leadership is
the result of our Team Members staying true to our Vision, Mission, and
Values. Specifically, we look for demonstration of these Values:
Hospitality - We\'re passionate about delivering exceptional guest
experiences. Integrity - We do the right thing, all the time.
Leadership - We\'re leaders in our industry and in our communities.
Teamwork - We\'re team players in everything we do. Ownership - We\'re
the owners of our actions and decisions. Now - We operate with a sense
of urgency and discipline In addition, we look for the demonstration of
the following key attributes: Quality Productivity Dependability
Customer Focus Adaptability

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