Adjudicator, Provider Claims-On the phone

Molina Healthcare • Macon, GA • 2d ago

JOB DESCRIPTION Job Summary

Provides support for provider claims adjudication activities including responding to providers to address claim issues, and researching, investigating and ensuring appropriate resolution of claims.

Essential Job Duties

Provides support for resolution of provider claims issues, including claims paid incorrectly; analyzes systems and collaborates with respective operational areas/provider billing to facilitate resolution.

Collaborates with the member enrollment, provider information management, benefits configuration and claims processing teams to appropriately address provider claim issues.

Responds to incoming calls from providers regarding claims inquiries - provides excellent customer service, support and issue resolution; documents all calls and interactions.

Assists in reviews of state and federal complaints related to claims.

Collaborates with other internal departments to determine appropriate resolution of claims issues.

Researches claims tracers, adjustments, and resubmissions of claims.

Adjudicates or readjudicates high volumes of claims in a timely manner.

Manages defect reduction by identifying and communicating claims error issues and potential solutions to leadership.

Meets claims department quality and production standards.

Supports claims department initiatives to improve overall claims function efficiency.

Completes basic claims projects as assigned.

Required Qualifications

At least 2 years of experience in a clerical role in a claims, and/or customer service setting, including experience in provider claims investigation/research/resolution/reimbursement methodology analysis within a managed care organization, or equivalent combination of relevant education and experience.

Research and data analysis skills.

Organizational skills and attention to detail.

-Time-management skills, and ability to manage simultaneous projects and tasks to meet internal deadlines.

Customer service experience.

Effective verbal and written communication skills.

Microsoft Office suite and applicable software programs proficiency.

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $21.16 - $38.37 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Relationship Banker - Atlanta Southeast Market

Bank of America • Warner Robins, GA • 3d ago

Finance, Accounting & Banking

3d ago

Go to Apply

Relationship Banker - Zebulon Road - Macon, GA

Wells Fargo • Macon, GA • 2w ago

Finance, Accounting & Banking

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our c...

2w ago

Go to Apply

Private Client Banker (New Build) - Georgia South - Bonaire - Bonaire, GA

JPMorgan Chase • Bonaire, GA • 3w ago

Finance, Accounting & Banking

You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment t...

3w ago

Go to Apply

Adjudicator, Provider Claims-Ohio-On the Phone

Molina Healthcare • Macon, GA • 3w ago

Finance, Accounting & Banking

Job Description Job Summary The Provider Claims Adjudicator is responsible for responding to providers regarding issues with claims, coordinating, investigates and confirms the appropriate resolution of claims issues. Th...

3w ago

Go to Apply