Customer Service Associate

Walgreens • Lenoir City, TN • 2h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1732370BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 350 HIGHWAY 321 N,LENOIR CITY,TN,37771

Full District Office Address: 350 HIGHWAY 321 N,LENOIR CITY,TN,37771-02059-05502-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 05502-LENOIR CITY TN

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Area Field Manager

U-Haul • Alcoa, TN • 1d ago

Management & Administrative

Location: 3699 Alcoa Hwy, Alcoa, Tennessee 37701 United States of America Are you a self-starter? Are you tired of being locked down in an office all day? Do you crave the flexibility to manage, plan and execute your day...

1d ago

Go to Apply

Area Field Manager

U-Haul • Alcoa, TN • 1d ago

Management & Administrative

1d ago

Go to Apply

Service Account Executive

Convergint Technologies LLC • Knoxville, TN • 3d ago

Management & Administrative

Description Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Account Executive to join our amazing culture. In this role, you will prospect and cultivate new relationships,...

3d ago

Go to Apply

Engineering Manager - Instrumentation and Controls

TRISO-X LLC • Oak Ridge, TN • 3d ago

Management & Administrative

X-energy LLC conducts a thorough recruiting process and will never issue offers without interview to discuss qualifications and responsibilities. All applications will be submitted via our company career page, www.x-ener...

3d ago

Go to Apply

Territory Manager Market Support

US Foods • Alcoa, TN • 3d ago

Management & Administrative

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE ( https://www.myworkday.com/usfoods/d/task/2998$47185.htmld ) Join Our Community of Food People! The primary purpose of...

3d ago

Go to Apply

Customer Service Representative

Robert Half • Knoxville, TN • 4d ago

Management & Administrative

Description Location: Remote (Must have a quiet, dedicated workspace) Contract Length: 78-week contract Schedule: Full-time; must work Eastern Time Zone hours; Overtime required, including blackout dates at month-end Rol...

4d ago

Go to Apply

Customer Service Representative

Advance Financial • Knoxville, TN • 4d ago

Management & Administrative

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee. What You'll Do Welcome customers and work...

4d ago

Go to Apply

Sales Manager

Vestis Services • Knoxville, TN • 4d ago

Management & Administrative

Description Location: Knoxville, TN Responsibilities/Essential Functions: Lead a team of sales professionals and drive profitable sales growth in assigned territory; Recruit, develop, coach, and support new and existing...

4d ago

Go to Apply

Sr Customer Service Coordinator

WestRock Company • Knoxville, TN • 5d ago

Management & Administrative

Hiring Immediately Sr Customer Service Coordinator - Knoxville, TN Dayshift What We Offer: Medical, Dental and Vision benefits available immediately 401K with company match 80 hours of Paid Time Off and 11 Paid Holidays...

5d ago

Go to Apply

Sr Customer Service Coordinator

WestRock Company • Knoxville, TN • 5d ago

Management & Administrative

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.