Shift Lead

Walgreens • Parma, OH • 2h ago

Job Description:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Job ID: 1732454BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 5400 PEARL RD,PARMA,OH,44129

Full District Office Address: 5400 PEARL RD,PARMA,OH,44129-01545-03314-S

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 03314-PARMA OH

Pay Type: Hourly

Start Rate: 17

Max Rate: 20

Similar Jobs

Cashier - Part Time

Cabela's • Avon, OH • 54min ago

Retail & Hospitality

POSITION SUMMARY: The Cashier is responsible for checking out customer's merchandise through the POS registers. They perform various Customer Service activities, to include greeting and acknowledging all customers in a p...

54min ago

Go to Apply

Shift Lead

Walgreens • Parma, OH • 2h ago

Retail & Hospitality

Job Description: Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Resp...

2h ago

Go to Apply

Security Officer - Retail Patrol

Allied Universal • Independence, OH • 3h ago

Retail & Hospitality

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

3h ago

Go to Apply

Wireless Retail Sales Associate W4285

OSL Retail Services • Cleveland, OH • 3h ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? Competitive base pay and a lucrative uncapped commission structure, potentially totaling up to $40K- $50K per year and more based on performance. You will have unlimi...

3h ago

Go to Apply

Cook

Healthcare Services Group, Inc. • Akron, OH • 16h ago

Retail & Hospitality

Overview Role: Cook Join Healthcare Services Group (HCSG) as a Cook, where you will play a vital role in preparing and cooking nutritious meals for residents in a long-term care facility. At HCSG, we are passionate about...

16h ago

Go to Apply

Cashier Part Time

BJs Wholesale Club • Warrensville Heights, OH • 20h ago

Retail & Hospitality

A World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on...

20h ago

Go to Apply

Cashier Part Time

BJs Wholesale Club • Warrensville Heights, OH • 20h ago

Retail & Hospitality

20h ago

Go to Apply

Restaurant Zone Manager

Raising Cane's • Brooklyn, OH • 1d ago

Retail & Hospitality

Company Description Initial hiring pay range (based on location, experience, etc.): $18-$18.75 / hour At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known f...

1d ago

Go to Apply

Maintenance Tech - 2nd/3rd

AMERICAN AXLE & MANUFACTURING INC • Twinsburg, OH • 1d ago

Retail & Hospitality

At AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone, and that the diversity of our Associates drives creativity and innovation. Our global team is made of dreamers,...

1d ago

Go to Apply

Maintenance Tech - 2nd/3rd

AMERICAN AXLE & MANUFACTURING INC • Twinsburg, OH • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.