Senior Patient Service Rep - LA Pulmonary

Cedars-Sinai • Los Angeles, CA • 2h ago

Job Description

The Senior Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, as well as payment and co-payment collection. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Able to independently perform these responsibilities based on the standard work for their department with minimal direction.

Job Duties and Responsibilities:

Check in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance information is accurate in CS-Link.

Schedule appointments, complete patient registration, collect patient payments and to deliver a high standard of customer service.

Finds opportunities for improvement within CS Link and department workflows.

As liaison coordinates administrative support activities including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll. Ability to establish and maintain collaborative relationships with peers, physicians, patients and departments.

Coordinates communication between patients, family members, medical staff, administrative staff, insurance plans and other departments.

Actively participate in lean management processes by detailing, monitoring and updating department specific data.

Manages physician master schedules and coordinate all schedule changes as instructed. Handle patient/provider correspondence as instructed.

Process and track referrals and authorizations for various insurance @types.

Manages patient care flow and assist with monitoring CS-Link message pools and standard work.

Monitors their own workflow to meet the requirements of their position at a level of expertise that requires minimal direction.

Explains policies, procedures or services to patients using administrative knowledge.

Participates in daily huddles and staff meetings with topics and presentations to improve positive and effective partnership.

Practice infection prevention standards and all department policies and procedures.

Qualifications

Education:

High school diploma or GED preferred.

Experience:

Three (3) years of Patient Service Representative or Medical Assistant experience in an outpatient medical office setting required.

About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

About the Team

With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.

Req ID : 14327

Working Title : Senior Patient Service Rep - LA Pulmonary

Department : LA Pulmonary

Business Entity : Cedars-Sinai Medical Care Foundation

Job Category : Administrative

Job Specialty : Admissions/Registration

Overtime Status : NONEXEMPT

Primary Shift : Day

Shift Duration : 8 hour

Base Pay : $24.65 - $38.21

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

Similar Jobs

Pharmacy Cashier

Walgreens • El Segundo, CA • 28min ago

Hospital & Medical

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service. Cust...

28min ago

Go to Apply

Neurosurgery Patient Care/SRS Coordinator

UCLA Health • Los Angeles, CA • 2h ago

Hospital & Medical

Description Under the supervision of the Department Clinical Director and the Stereotactic Radiosurgery Program Director, the Department of Neurosurgery is looking to hire a motivated Patient Care Coordinator to organize...

2h ago

Go to Apply

Nurse Shift Manager

Dignity Health • Northridge, CA • 5h ago

Hospital & Medical

Job Summary and Responsibilities As an ED Nurse Leader at Dignity Health- Northridge Hospital Medical Center, now part of CommonSpirit Health, the largest non-profit health system in the United States, you will lead the...

5h ago

Go to Apply

EPRP Nurse Coordinator

Kaiser Permanente • Downey, CA • 5h ago

Hospital & Medical

Job Summary: To provide a centrally located and operated initiative for Kaiser Permanente (KP) Southern and Northern California Regions designed to help control emergency claims costs and maintain or improve quality of e...

5h ago

Go to Apply

Nurse Practitioner - Pre-Liver Transplant - Full Time - 10hr Days

Cedars-Sinai • Los Angeles, CA • 5h ago

Hospital & Medical

Job Description Experience comprehensive care for a full range of liver diseases at Cedars-Sinai's Hepatology Program. Our experts provide compassionate and patient-centered care for both benign and malignant disorders,...

5h ago

Go to Apply

Nurse Practitioner - Liver Transplant Clinic - Full Time - 10hr Days

Cedars-Sinai • Los Angeles, CA • 5h ago

Hospital & Medical

Job Description Are you a Nurse Practitioner experienced in the field of Transplant Hepatology? Look no further! Cedars-Sinai, a world-class healthcare organization, is seeking a highly motivated and proven individual to...

5h ago

Go to Apply

Manager, Laboratory Operations Management

Kaiser Permanente • Baldwin Park, CA • 13h ago

Hospital & Medical

Job Summary: In addition to the responsibilities listed below, this position is also responsible for ensuring timely and accurate laboratory reporting in the section they manage; managing day-to-day operations of the cli...

13h ago

Go to Apply

Manager, Laboratory Operations Management

Kaiser Permanente • Downey, CA • 13h ago

Hospital & Medical

13h ago

Go to Apply

Patient Services Representative I / Rheumatology / Full-time / Days

Children's Hospital Los Angeles • Los Angeles, CA • 13h ago

Hospital & Medical

NATIONAL LEADERS IN PEDIATRIC CARE Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. Here world-class experts in medicine, ed...

13h ago

Go to Apply

Optometrist / Full-time / Days

Children's Hospital Los Angeles • Los Angeles, CA • 13h ago

Hospital & Medical

13h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.