Patient Logistics RN - CA

CommonSpirit Health • Rancho Cordova, CA • 3h ago

Job Summary and Responsibilities

ICU RN, Emergency Room RN or Level One Trauma RN experience strongly preferred.

Position Summary:

The Patient Logistics RN supervises the transfer center activities for Dignity Health Facilities. The position functions as the supervisor during their assigned shift to support the department and staff to carry out the patient logistics program responsibilities. The Patient Logistics RN collaborates with customers and staff to ensure efficient and effective communication with others, including but not limited to: hospital administration, nursing leadership or their designee, medical staff, physicians and transportation vendors to ensure patients are assigned rooms in an expedient manner utilizing all critical resources within the organization to expedite this process. Primary responsibility for completing quality assurance reviews of work performed and communicating with department manager and director the outcomes of the review and any identified issues or barriers.

Core Duties:

Compiles data for the purpose of quality assurance and compliance with organizational and department policies, work aids, and algorithms

Holds other Patient Logistics staff accountable to the established standards

Accurate and timely distribution of daily reporting

Participate in Patient Logistics growth and improvement

Support program director and manager in preparation of reports, program material, research, data collecting and analysis for various meetings and or programs

Manage Transfer Center calls in accordance with the established workaids and algorithms and support staff in learning and upholding these work processes

Provide supervisory support to Patient Logistics RN and other staff as needed

Ability to function and lead independently with self-initiative and discipline

Other duties as assigned to meet the program and corporate needs

Collect objective/subjective data for effective and appropriate transfers of patients

Determine facility designation based on diagnoses, planned procedure and level of care requirements

Maintain constant communication with both internal and external sources of information concerning patient transfers

Utilize nursing knowledge and assessment to prioritize patient transfers based on urgency of patient's condition, utilization of available beds.

Communicate effectively with hospital staff to allow for patient flow. Responds efficiently during emergency situation for appropriate transfer of all patients

Evaluate effectiveness of patient transfer in collaboration with Dignity Health facility

Make judgments, decisions and modify patient transfer priorities based on evaluation

Perform legible, timely, concise and accurate documentation according to policies and procedures

Proficient and competent with computerized documentation

Accept responsibility and accountability for own decisions and behaviors

Recognize , accept and cooperate with direction from facility leadership

Participate in orientation of new staff

Serve as resource to staff from other hospitals and vendors

Continue education by attending non-mandatory education offerings specific to area of practice

Maintain awareness of issues related to nursing profession

Provide measurable written goals appropriate to level of experience during annual appraisal process

Demonstrate effort to achieve pre-set goals throughout the year

Maintain a safe working environment by utilizing appropriate resources, protocols, procedures, and communication to appropriate personnel

Apply safety precautions and principles to patient care, including all National Patient Safety Goals

Communicate clearly and effectively using proper communication etiquette

Use medical terminology accurately

Include reporting abnormalities or change in patient condition to appropriate personnel in a timely manner

Participate in service line growth and Dignity Health quality initiatives

Include patient satisfaction and core measures

Job Requirements

Minimum Qualifications:

Current California RN license

Proven proficiency with all Microsoft Office applications

Familiarity with TeleTracking, Cerner and Midas

Excellent verbal and electronic communication stills, including professional telephone and email etiquette

RN with 3-years of clinical experience, one to include acute hospital

Must have the ability to communicate effectively with a variety of customers including patients, providers, hospital and office staff, health plans, medical groups, internal departments, community resources, and peers

Ability to work independently and apply critical thinking skills toward making appropriate decisions, as well as in a team environment

Ability to multi-task and prioritize

Detail oriented

Excellent organizational and communication skills and ability to meet timeframes

Ability to learn quickly and retain complex information

Travel as needed

Ability to lift a minimum of 20 pounds

Preferred Qualifications:

Progressive responsibilities leading up to or including supervisory role

Experience in Utilization Management, Case Management or Care Coordination, Managed Care is preferred

Where You'll Work

At the heart of CommonSpirit Health's ministry are the national office departments that provide the foundational support, resources, and expertise that empower local communities to focus on what they do best-caring for patients. Our teams bring together expertise in clinical excellence, operations, finance, human resources, legal, supply chain, technology, and mission integration.

Guided by our faith-based values, the national office fosters consistency, alignment, and innovation across CommonSpirit. By centralizing expertise and leveraging economies of scale, we enable each location to operate efficiently while maintaining flexibility to address unique local community needs. From advancing digital solutions to driving health equity, these departments extend the healing presence of humankindness everywhere we serve.

Pay Range

$47.41 - $70.52 /hour

We are an equal opportunity employer.

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