Customer Experience Banker - Youngstown, OH

Huntington National Bank • Youngstown, OH • 2h ago

Description

Summary:

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.

Duties & Responsibilities:

Providing excellent customer service and effectively resolving customer issues.

Being proficient in understanding and educating customers on consumer deposit products.

Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.

Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.

Adhering to all operational, security, risk and regulatory policies and procedures.

Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.

Other duties as assigned.

Basic Qualifications:

High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Preferred Qualifications:

1 year or more in customer service in banking, financial services or goal driven retail sales.

Cash handling skills.

Comfort with technology such as mobile services and online banking services.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Similar Jobs

Tax Senior Manager

Baker Tilly • New Castle, PA • 2h ago

Finance, Accounting & Banking

Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers -...

2h ago

Go to Apply

Senior Relationship Banker

First National Bank • New Castle, PA • 1w ago

Finance, Accounting & Banking

Reference #: 2025-02880 Primary Office Location:3200 Wilmington Road. New Castle, Pennsylvania. 16105. Join our team. Make a difference - for us and for your future. Position Title: Senior Relationship Banker Business Un...

1w ago

Go to Apply

Accounting Clerk

Robert Half • Greenville, PA • 1w ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Accounting Clerk to join our team in Greenville, Pennsylvania. In this long-term contract position, you will play a vital role in ensuring the accuracy and efficiency of f...

1w ago

Go to Apply

Accounting Clerk

Robert Half • Sharon, PA • 1w ago

Finance, Accounting & Banking

Description We are looking for a dedicated Accounting Clerk to join our team in Sharon, Pennsylvania. This position will play a key role in supporting financial and administrative tasks to ensure the smooth operation of...

1w ago

Go to Apply

Electronic Banking Representative

First National Bank • Hermitage, PA • 1w ago

Finance, Accounting & Banking

Reference #: 2025-02895 Primary Office Location:4140 East State Street. Hermitage, Pennsylvania. 16148. Join our team. Make a difference - for us and for your future. Position Title: Electronic Banking Representative Bus...

1w ago

Go to Apply

Relationship Banker

First National Bank • New Castle, PA • 1w ago

Finance, Accounting & Banking

Reference #: 2025-02848 Primary Office Location:2353 Harlansburg Road. New Castle, Pennsylvania. 16101. Join our team. Make a difference - for us and for your future. Position Title: Relationship Banker Business Unit: Re...

1w ago

Go to Apply

Personal Banker - Youngstown Main - Youngstown, OH

WesBanco Bank, Inc • Youngstown, OH • 2w ago

Finance, Accounting & Banking

Back Personal Banker - Youngstown Main 24-8620 Youngstown, Ohio, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designa...

2w ago

Go to Apply

Senior Collections Representative

First National Bank • Hermitage, PA • 2w ago

Finance, Accounting & Banking

Reference #: 2025-02874 Primary Office Location:3014 East State Street. Hermitage, Pennsylvania. 16148. Join our team. Make a difference - for us and for your future. Position Title: Loan Adjustor 3 Business Unit: Retail...

2w ago

Go to Apply

Floating Relationship Banker

First National Bank • New Castle, PA • 2w ago

Finance, Accounting & Banking

Reference #: 2025-02849 Primary Office Location: 32 North Mill Street. New Castle, Pennsylvania. 16101. Join our team. Make a difference - for us and for your future. Position Title: Floating Relationship Banker Business...

2w ago

Go to Apply

Consumer Loan Resolution Specialist - Credit Resolution - Wheeling, WV

WesBanco Bank, Inc • Youngstown, OH • 3w ago

Finance, Accounting & Banking

Back Consumer Loan Resolution Specialist - Credit Resolution 51-8608 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on a for...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.