Shift Lead

Walgreens • Aurora, IL • 3h ago

Job Description:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Job ID: 1731989BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Overnight

Job Function: Retail

Full Store Address: 1221 N LAKE ST,AURORA,IL,60506

Full District Office Address: 1221 N LAKE ST,AURORA,IL,60506-02454-06937-S

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 06937-AURORA IL

Pay Type: Hourly

Start Rate: 17

Max Rate: 20

Similar Jobs

Fontanini Maintenance Mechanic- 2nd Shift

Hormel Foods • Countryside, IL • 2h ago

Retail & Hospitality

Position Summary: Maintenance Mechanics are responsible for ensuring operation of machinery and mechanical equipment by completing preventive maintenance requirements on production machines; following diagrams, sketches,...

2h ago

Go to Apply

Fontanini Maintenance Mechanic- 2nd Shift

Hormel Foods • Countryside, IL • 3h ago

Retail & Hospitality

3h ago

Go to Apply

Retail Assistant Store Manager-GENEVA PAVILLIONS

Bath & Body Works • Geneva, IL • 3h ago

Retail & Hospitality

3h ago

Go to Apply

Facility Maintenance Manager

Lineage Logistics • Joliet, IL • 4h ago

Retail & Hospitality

Manage and coordinate all maintenance-related activities of a large non-automated or automated facility while following all regulatory and company safety standards, policies, and procedures. KEY DUTIES AND RESPONSIBILITI...

4h ago

Go to Apply

Restaurant Associate Manager

Golden Corral • Aurora, IL • 7h ago

Retail & Hospitality

Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Vision...

7h ago

Go to Apply

Restaurant Assistant Manager

Golden Corral • Aurora, IL • 7h ago

Retail & Hospitality

7h ago

Go to Apply

barista - Store# 10687, WEST CHICAGO-RTE 64 & 59

Starbucks • West Chicago, IL • 14h ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. Whethe...

14h ago

Go to Apply

Maintenance Tech 3 - R-23313-6115

Panduit • Lockport, IL • 19h ago

Retail & Hospitality

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13179253 At Panduit, we don\'t just offer a job - we offer a career where your con...

19h ago

Go to Apply

barista - Store# 02726, ADDISON LAKE & ROHLWING

Starbucks • Addison, IL • 20h ago

Retail & Hospitality

20h ago

Go to Apply

Part-Time Store Cashier/Stocker

ALDI • Westmont, IL • 21h ago

Retail & Hospitality

Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a member of our team, you'll be operating the registers or other machinery, stocking our shelves, keepin...

21h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.