Additional Information
Job Number 25204237
Job Category Sales & Marketing
Location The Westin Hapuna Beach Resort, 62-100 Kauna oa Drive, Kamuela, Hawaii, United States, 96743VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Hapuna%20Beach%20Resort%2C%2062-100%20Kauna%20oa%20Drive%2C%20Kamuela%2C%20Hawaii%2C%20United%20States%2C%2096743)
Schedule Full Time
Located Remotely? N
Position Type Management
Expiration Date: 02/10/2026
Additional Information: This hotel is owned and operated by an independent franchisee, Prince Resorts Hawaii, Inc.. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Primary Responsibilities:
We are seeking a dynamic, results-driven associate to join our team as the Area Leisure Sales Manager. This role is a unique opportunity to represent and grow revenue for three world-class destinations - Mauna Kea Beach Hotel, Autograph Collection; The Westin Hapuna Beach Resort; and Prince Waikiki. As a seasoned sales professional, you will serve as a brand ambassador, cultivating strong relationships with elite travel advisors, luxury consortia partners, and global sales networks. You'll bring strategic vision, creativity, and polished execution to elevate our presence in the luxury leisure market and position our resorts as top choices for discerning travelers worldwide.
What We're Looking For:
Proven success in luxury leisure sales with experience in high-end hospitality.
Excellence in business development of the leisure market, accounts, and advisors
A seller with brand awareness (Prince and Marriott) top of mind
A polished, confident professional who thrives in relationship-driven sales and high-touch client engagement.
Strong global network within the luxury travel community, ideally with established ties to top-producing agencies and consortia.
Strategic thinker with a history of exceeding revenue goals.
Exceptional communication and presentation skills, with the ability to inspire and influence.
Flexible and adventurous - willing to travel, represent our PRH brands internationally, and embrace the spirit of aloha.
Why Join Us:
This is more than a sales role - it's an opportunity to be the face of three of Hawai'i's most celebrated resorts. You will have the platform, support, and resources to shape our leisure sales strategy and make a lasting impact on the growth of our brand in the luxury space.
At Prince Resorts Hawai'i, we value collaboration, innovation, and the art of hospitality. Here, your expertise will not just drive numbers, it will define unforgettable journeys and strengthen our position as leaders in luxury travel.
Essential Functions:
Drive Growth: Identify new business development opportunities and execute targeted strategies to maximize revenue across assigned segments.
Sell with Influence: Represent our portfolio at the highest level through tradeshows, global sales missions, and exclusive client events.
Elevate Partnerships: Build and strengthen relationships with top-producing leisure accounts, consortia partners, and luxury travel organizations.
Showcase the Destination: Highlight the unique stories and selling points of Oahu and the Island of Hawai'i and keep our hotels in Hawaii at the forefront of the travel conversation.
Create Impact: Host unforgettable FAM trips, site tours, and signature events that leave lasting impressions with partners and clients.
Collaborate with Excellence: Work closely with property leadership, marketing, and sales teams to deliver cohesive, brand-enhancing strategies.
Deliver VIP Service: Ensure personalized and elevated support for luxury travel advisors and their high-value clients.
Other Duties:
Travel between all three properties (inter-island) as needed for site tours, FAM groups, and staff or client meetings.
Team first attitude and collaborative mentality.
Attend weekly sales, operations and revenue meetings as assigned.
Participate in management training sessions, communication, and planning meetings.
Participate in employee, community relation and other industry events/functions as assigned.
Liaison between customer, sales, and internal hotel departments.
Creatively and proactively contribute to the development and improvement of sales and marketing initiatives.
Contribute to the development and guidance of leisure sales coordinator.
Work Hours:
Must have flexible availability and be able to work varied shifts & holidays.
Must be able to work a minimum of 50 hours per week.
Must be able to work a flexible schedule determined by the Area Director of Leisure Sales.
Equipment Use:
Demonstrated proficiency use of resorts and sales applications and other company system software including but not limited to: Delphi, Opera, Duetto, Adobe, Zoom, Microsoft Office applications requiring PowerPoint, Excel, Word, Outlook and Teams.
Ability to use various office equipment and drive a golf cart.
Ability to access to transportation and possess a valid driver's license and USA passport.
Mental and Physical Demands:
Ability to multitask and work in a fast-paced demanding environment while maintaining a professional image representing the company during a robust travel schedule.
Ability to prioritize and organize workload to ensure deadlines are met.
Ability to manage stressful and challenging situations in a calm and professional manner.
Ability to stand, walk and/or sit continuously to perform the essential job functions for the full duration of the shift to meet with clients, conduct tours, meet with departments, and attend meetings.
Ability to sit at a desk for long periods of time.
Ability to travel on airplanes, navigate and drive in foreign places, sleep in multiple hotel rooms, transport luggage including promotional material all while high functioning professionally.
Ability to work indoor and outdoor with occasional exposure to hot/cold/humid/rainy conditions.
Ability to multitask, prioritize and organize workload to ensure deadlines are met.
Ability to lift and carry 25 pounds.
Communication Demands:
Ability to effectively communicate in English in person, over the phone, in writing to guests, employees, clients and vendors professionally. Must be able to speak, read and write proficiently in the English language.
Ability to effectively work with remote teams and communicate by virtual meetings with colleagues and clients across multiple platforms including but not limited to email, chat and video conferencing.
Exceptional proficiency in virtual communication tools.
Ability to streamline communication, internally and externally, to enhance organizational effectiveness.
Ability to effectively deal with guest and employee concerns in a friendly and positive manner, including listening to the nature of the concern, demonstrating empathy, patience, tact and diplomacy with the guest and providing positive and proactive solutions.
Ability to receive feedback and coaching as necessary.
Minimum Qualification Requirements:
High School Diploma or equivalent.
Minimum of three years of Leisure Sales, Hospitality, or Business Management experience in luxury hotels. Preferrable experience in the leisure market segment.
Position will be based on either Oahu or the Island of Hawaii. Candidate must be able to relocate to either island if currently not based in Hawaii.
Must be personable, tactful, collaborative, patient, flexible, proactive, and driven.
Must have a valid drivers' license and access to own vehicle.
Any combination of education and experience that provides the required knowledge, skills and abilities necessary to perform the duties of the position.
The salary range for this position is $70,000 USD to $94,000 USD annually.
This company is an equal opportunity employer.
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