HVAC Maintenance Technician

Service Experts • Sharonville, OH • 2h ago

Position Title: Maintenance Technician Reports To: Field Supervisor or General Manager Status: Full-time, Regular position Category: Technician Location Name: Knochelmann Location Address: 11935 Tramway Dr STE C, Sharonville, OH 45241 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position Summary: Under general supervision, performs precision tune-ups and maintenance on HVAC equipment and accessories. Communicates with customers to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customers. Works under the direction of the Field Supervisor or General Manager. What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

Competitive Pay, including incentive opportunities for many positions

Paid Time Off and Company Holiday Pay

Medical /Dental /Vision Insurance programs

401(k) Retirement Savings Plan with company-matching contributions

Life Insurance, for you and options you can elect for your family

Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work

Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs

World Class Training opportunities through our Experts University

Career Development opportunities

Key Responsibilities:

Works under general supervision to perform maintenance calls

Performs routine precision tune-ups and maintenance on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner

Inspects and performs limited diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks

Completes routine maintenance and equipment cleaning as needed or required

Responsible for delivery and removal of parts and equipment needed to complete service work

Assists the Service Technician in servicing heating, air conditioning, ventilation, and refrigeration equipment as well as accessories

Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. If necessary, collects payment from customers.

Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability

Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction

Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.

Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for

Represents the company professionally, honestly, and ethically in all business matters and activities

Follows standard procedures and process, ensures that the company vehicle is properly stocked

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQ0MjIzLjEwNTA4QHNlcnZpY2VleHBlcnRzY29tcC5hcGxpdHJhay5jb20

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