Customer Service Associate

Walgreens • Holden, MA • 2h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1731800BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 5 SHREWSBURY ST,HOLDEN,MA,01520

Full District Office Address: 5 SHREWSBURY ST,HOLDEN,MA,01520-01959-18968-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 18968-HOLDEN MA

Pay Type: Hourly

Start Rate: 16

Max Rate: 18

Similar Jobs

Senior Data Scientist - Customer Analytics & Measurement

Staples • Framingham, MA • 13h ago

Management & Administrative

About the Role Staples is seeking a Senior Data Scientist I with 7+ years of progressively complex experience to lead high-impact work in customer segmentation, personalization, experimentation, and omnichannel measureme...

13h ago

Go to Apply

Relationship Branch Manager

UniBank • Whitinsville, MA • 14h ago

Management & Administrative

We have a Unique Opportunity to lead our Whitinsville Main Office Branch team. Were looking for someone who expects and encourages continuous learning, holds themselves and their co-workers to impeccable standards and th...

14h ago

Go to Apply

Relationship Branch Manager

UniBank • Hopkinton, MA • 14h ago

Management & Administrative

We have a Unique Opportunity to lead our Hopkinton Branch team. Were looking for someone who expects and encourages continuous learning, holds themselves and their co-workers to impeccable standards and thrives in an env...

14h ago

Go to Apply

Principal General Clerk II - Training

State of Massachusetts • West Boylston, MA • 1d ago

Management & Administrative

SHERIFF'S OFFICE OF WORCESTER COUNTY POSITION DESCRIPTION[1] POSITION: Principal General ClerkII BARGAINING UNIT: NEPBA 515 JOB GRADE 17 I. GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES: To provide complex clerical an...

1d ago

Go to Apply

Sales Manager

Performance Food Group • Whitinsville, MA • 2d ago

Management & Administrative

134874BR Job Title: Sales Manager Location: CM Boston, MA (2574) Job Description: We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Emp...

2d ago

Go to Apply

Sales Manager

Aaron's Inc • Worcester, MA • 2d ago

Management & Administrative

Sales Manager The salary range for this role is $17.75 to $18.75 per hour* This position is also eligible for incentive pay based on performance. Sales Managers Grow Our Business You'll never be bored in this role - and...

2d ago

Go to Apply

HVAC Residential Service Tech

(Nicholson) -Amenity Home Services, Inc • Holliston, MA • 2d ago

Management & Administrative

Are you HVAC expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and c...

2d ago

Go to Apply

Branch Manager - Shrewsbury, MA

Green Mountain Electric Supply • Shrewsbury, MA • 5d ago

Management & Administrative

Branch Manager - Shrewsbury, MA Shrewsbury, MA ( http://maps.google.com/maps?q=904+Boston+Turnpike+Shrewsbury+MA+USA+01545 ) Job Type Full-time Description If you are looking for a new opportunity with real growth potent...

5d ago

Go to Apply

Security Officer Corporate Site

Allied Universal • Marlborough, MA • 6d ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

6d ago

Go to Apply

Operations Manager- Employment

Advocates • Millbury, MA • 6d ago

Management & Administrative

Overview Starting Salary: $54k We are seeking an experienced administrator with a passion for serving culturally diverse populations to join our Employment Division as an Operations Manager! Our Employment Division is de...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.