Receptionist

The Salvation Army Northwest Division • Kent, WA • 1h ago

Description
DEPARTMENT: SERVICE EXTENSION
LOCATION: KENT SERVICE CENTER
POSITION TITLE: RECEPTIONIST
STATUS: REGULAR PART TIME/ NON-EXEMPT -25 HOURS
SALARY: $19.00 per hour
SCOPE OF POSITION:
The Receptionist is the first face of The Salvation Army to all individuals who enter the building. They are responsible for creating a welcoming environment, maintaining the front desk and assisting in many aspects of program and day to day operation. These various tasks support the overall mission and activities of The Salvation Army. This person works closely with the Coordinator.
GENERAL STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
EDUCATION AND WORK EXPERIENCE:
High school or GED
Experience in the following fields: secretarial, customer service, office administration, and data entry
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Detail oriented
Self-starter
Ability to work independently and as part of a team
Strong work ethic with ability to model and maintain excellent time management skills and schedule adherence
Strong use of the English language in verbal and written communication
Excellent organizational skills
Excellent telephone skills
Ability to work in a fast-paced environment and maintain poise under pressure
Must have excellent interpersonal skills, with emphasis on effectively working in a team environment and with a diverse population
Must be able to cooperate with The Salvation Army policies and procedures and possess a willingness to follow these as required by The Salvation Army headquarters and administration
In accordance with TSA Substance Abuse Policy and Drug Free Workplace policy-non-use of any substance, including alcohol or any drug which might affect health, safety or well-being of a client, the public, other workers or self while on the job or on Salvation Army premises.
RESPONSIBILITIES:
Answer and/or respond to phone calls received to the office and either assist them, or direct them to the proper person
Greet clients and all who come in the building
Assist the coordinator in the preparation of client files, making copies of all necessary identification and information regarding client circumstances.
Maintain current and accurate computer files and statistical data
Assist with AP/AR requirements as requested and needed
Assist with proper recording, disbursing and reporting of in-kind donations.
Support Coordinator with day to day operations, volunteer coordination and special projects.
Assist in supporting the center when the coordinator is away at meetings, vacations, sick, etc
All other duties as assigned
DRIVER QUALIFICATIONS:
Must possess a valid Washington State driver's license
Must pass The Salvation Army's in-house driving test and Motor Vehicle Records check
Must be willing to lift 30 pounds and occasionally 50 pounds continually
Must pass a criminal background check
Ability to drive own and/or assigned TSA vehicles. (Based on availability)
PHYSICAL REQUIREMENTS:
Ability to sit, move, stand, bend, squat, climb, kneel and twist on intermittent or continuous basis.
Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
Ability to lift and carry up to 40 pounds.
Must have a valid driver's license and be able to pass an MVR screening check.
The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemption

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