Business Office Associate - Part Time

CARMAX • Urbandale, IA • 3h ago

6004 - Des Moines - 10315 Hickman Rd, Urbandale, Iowa, 50322

CarMax, the way your career should be!

Provide an iconic customer experience - Summary:

Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.

What you will do - Essential Responsibilities:

Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines

Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.

Seeks win/win solutions for the customer and partners appropriately

Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork

Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up),

payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts

Manages multiple pay @types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with

considerations to security and loss prevention.

Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.

Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure

Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.

Answers multi-line phone system, responds to callers' needs and direct calls as appropriate.

Learn and succeed as part of a team:

Pleasant, but noisy office environment

Numerous distractions and disruptions due to incoming communication

May require walking or standing for extended periods of time

Variety of work schedules with shifts that do include nights, weekends, and holidays.

Wear CarMax clothing (acquired through the company) at all times while working in the store

Qualifications:

Work requires ability to:

Read, interpret and transcribe data in order to maintain accurate records

Use resources and partnership to balance the needs of the customer and the business

Understand numeric filing system

Use word processing, spreadsheet and other programs, displaying intermediate PC skills

Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail

Lift objects that weigh as much as 15-20 lbs

Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written

Complete CarMax provided training as required

Develop partnerships with Sales team and other departments in order to provide quality customer service

Maintain confidentiality of all records, files and reports within the scope of the position

Report Asset Protection and/or Human Resource related issues to management

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CARMAX

Go to Apply

Share this job

Similar Jobs

Security Professional Flex Officer

Allied Universal • Des Moines, IA • 20min ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

20min ago

Go to Apply

Regional Manager

Thrasher, Inc • Des Moines, IA • 1h ago

Management & Administrative

At Thrasher, we believe that fulfilling work leads to a fulfilling life. Since 1975, we have been committed to exceptional customer service. We are a family-owned residential construction company specializing in waterpro...

1h ago

Go to Apply

Customer Manager

Acosta Group • Des Moines, IA • 2h ago

Management & Administrative

Customer Manager General Information Company: ACO-US Location: DES MOINES, Iowa, 50311 Ref #: 65833 Pay Rate: $ 7.25 Experience/skills and/or location may influence position wage rate Function: Merchandising Employment D...

2h ago

Go to Apply

Procurement and Supply Chain, Managed Services Pharma & Life Sciences- Director

PwC • Des Moines, IA • 3h ago

Management & Administrative

Specialty/Competency: Managed Services Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in operations consulting specialise in providing consulting services on optimi...

3h ago

Go to Apply

SAP Order to Cash (SD) Consultant, Manager

PwC • Des Moines, IA • 3h ago

Management & Administrative

Specialty/Competency: SAP Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 80% A career in our SAP Customer team, within our SAP consulting practice, will provide you with the opportunity t...

3h ago

Go to Apply

SAP Order to Cash (SD) Consultant, Manager

PwC • Des Moines, IA • 3h ago

Management & Administrative

3h ago

Go to Apply

Sales Consultant - Full Time

CARMAX • Urbandale, IA • 7h ago

Management & Administrative

6004 - Des Moines - 10315 Hickman Rd, Urbandale, Iowa, 50322 CarMax, the way your career should be! Driven by the desire to provide an iconic customer experience At CarMax, we ensure customers can buy the vehicles they w...

7h ago

Go to Apply

Inventory Planner

Sysco • Ankeny, IA • 1d ago

Management & Administrative

JOB SUMMARY Achieve company inventory management goals for aligned suppliers which include but is not limited to: exemplary customer service, purchase order (PO) accuracy (cost, quantity, dates), minimal spoilage and shr...

1d ago

Go to Apply

Operations Manager

ASM Research, An Accenture Federal Services Company • Des Moines, IA • 1d ago

Management & Administrative

The Operations Manager, serving as Enterprise Operations Lead, is responsible for delivery of IT service and projects for operations to ensure end-to-end service delivery based on Government-approved ITSM processes. This...

1d ago

Go to Apply

Peace Officer Candidate - Iowa State Patrol Capital Complex

Iowa Department of Administrative Services • Des Moines, IA • 1d ago

Management & Administrative

Peace Officer Candidate - Iowa State Patrol Capital Complex Print ( https://www.governmentjobs.com/careers/iowa/jobs/newprint/5170262 ) Apply ? Peace Officer Candidate - Iowa State Patrol Capital Complex Salary $49,400.0...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.