You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Global Banking Platform - Capabilities Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy, and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Spearheads the area product for shared services within the Global Banking Platform, driving successful delivery of the area product group
Collaborates strategically with vendor partners to shape the product maturity roadmap, aligning it with the needs of tenants such as Deposits, Lending, and Rewards
Transforms the maturity vision of the platform into actionable requirements, partnering closely with product owners and engineering teams from solution design through implementation
Serves as a functional and technical subject matter expert on platform capabilities, working alongside various teams to develop and launch cutting-edge features
Develops the roadmap and prioritizes the backlog for the area product group
Advises on business priorities and provides guidance to partners on options and risks associated with different solutions
Acts as a representative for stakeholders, being available to scrum teams to clarify requirements and make decisions
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
10+ years experience working in engineering, technology, innovation, business strategy, analytics, new product development
Bachelor's or Master's degree, in a technical field such as Computer Science, Engineering, Mathematics or related
Proficiency in Agile methodology and experience using JIRA for product planning and sprints
Excellent verbal and written communication skills, with the ability to work well in cross-functional teams and partner across various disciplines and levels of technical knowledge
Ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment
Demonstrated personal initiative, goal-setting, and entrepreneurial leadership
Formal training or certification in software engineering concepts; AWS certification and expertise in microservice architecture and cloud-native technologies (AWS, Kubernetes)
Experience working with and presenting to senior executives
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Experience collaborating with external vendors to drive product maturity
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience developing and launching platform features in a financial services environment
Ability to advise on business priorities and guide partners on solution options and risks
Domain knowledge in core banking, such as deposits, credit cards, or lending
This role is a full-time in office role based in Columbus, OH or Plano, TX
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
