Teller

S&T Bank • Brookville, PA • 6d ago

Reference #: R-1141 Location: 209 Allegheny Boulevard Brookville, PA 15825

Hours: Monday - Friday: 8:30 am - 6:00 pm Saturday: 9:00 am - 12:00 pm (Must be flexible around branch hours) Function: Operates a customer service window to provide customers with exceptional customer service on a variety of transactions. Suggests solutions and options to customers and refers customers to appropriate areas of the bank. Resolves customer problems/issues/concerns in an accurate and efficient manner.

Duties and Responsibilities:

Develops a working skill set, a strong knowledge of policies and procedures, and bank products/services available to customers.

Establishes accuracy and balancing skills by maintaining a balancing rate of 85% in accordance with Retail Policies and Procedure manual.

Demonstrates knowledge of Consumer Bank Customer Service Standards & offer each customer exceptional customer service as expected in the Customer Insight surveys, scored by Avannis.

Applies a combination of knowledge of the computer systems, service skills, product knowledge and knowledge of policies and procedures to successfully execute operational excellence with operation of a customer service window in an efficient and accurate manner and providing exceptional customer service on a variety of transactions, including the following:

Utilizing computer systems to properly identify customers, verify authenticity of the requested transaction and complete required steps to protect customers and the bank from fraud (including, but not limited to, verifying balances, placing holds and documenting proper identification).

Accepting deposits, verifying endorsements, and issuing receipts.

Accepting checks for cashing, identifying customers, verifying endorsements and balances, and/or referring customers to branch management for authorization.

Accepting savings deposits and withdrawals and performing related duties.

Providing additional customer services, including bank money orders, and other services.

Accepting various loan payments or other @types of payments.

Balancing cash drawer daily.

Assisting in ATM balancing & settlement, where applicable.

Assisting in vault balancing, as requested

Promotes the bank's services, answers questions regarding banking matters and directs customers to other branch team members for specialized services. Identifies customer needs through profiling each customer for other services to expand relationships.

Contribute to Branch goals and sales and service standards as outlined in branch playbook and detailed by Branch Management

Executes professional sales and service behaviors in alignment with Bank's Our Shared Future purpose, five values and core drivers.

Utilize the Sales & Service Opportunity tool to personally track customer(s) who you introduced to a banker.

Provides services including night deposits, mail deposits and safe deposit admittance, as needed.

Maintains a positive relationship with bank customers and seeks to contribute to help grow the branch by producing leads to the Personal Banker platform.

Maintains a good working relationship with all bank employees. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the branch and in turn, the organization.

Attends and successfully completes training as needed (virtual, in-person, online BVS, etc.)

Performs additional duties as required.

Education: Requires a high school diploma or equivalent basic academic education.

Experience: One to two years general experience and the successful completion of the retail training program.

Physical Demands: Operates a keypad device: 70% of the day; operates electronic equipment: 10% of the day; operates office equipment: 10% of the day. Standing is required 2 hours per day in a straight position. Sitting is required 5 hours per day in a leaning position. Routinely lifts up to 10 lbs., 2 times per day. Maximum lift is 20 lbs., one time per day. Must be able to occasionally lift and/or move up to 50 lbs. Use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include close vision of 18"-20" for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range:

$16.00 - $22.56

EEO/AA Minority/Female/Disability/Veteran

Similar Jobs

Teller-PT

First Commonwealth Bank • Du Bois, PA • 6d ago

Finance, Accounting & Banking

As a Teller-PT at First Commonwealth, you will live out our Mission to improve the financial lives of our neighbors and their businesses. You will understand the importance of the customer experience, and the role each e...

6d ago

Go to Apply

CNB Bank Multi-Experience Agent

CNB Bank /ErieBank / Holiday Financial Services • Du Bois, PA • 1w ago

Finance, Accounting & Banking

Reference #: 3509512 Description A MX Agent is responsible for providing exceptional customer service and support to clients through phone calls, emails, digital banking messages, live chats, and interactive ATMs. This i...

1w ago

Go to Apply

Financial Aid Specialist, Penn State DuBois

Penn State University Talent Acquisition • Du Bois, PA • 1w ago

Finance, Accounting & Banking

Reference #: REQ_0000071780 APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...

1w ago

Go to Apply

Community Banking Manager

S & T Bank • Clarion, PA • 3w ago

Finance, Accounting & Banking

Reference #: R-1012 Location: 410 Main St. Clarion, PA 16214 Hours: Monday - Thursday: 8:30 am - 5:00 pm Friday: 8:30 am - 6:00 pm Saturday: 9:00 am - 12:00 pm (Must be flexible around branch hours) Function: Responsible...

3w ago

Go to Apply

Physical Therapist Assistant - PRN

Select Medical • Du Bois, PA • 1d ago

Hospital & Medical

Overview Physical Therapist Assistant - Outpatient PRN Location: 470 Jeffers Street, DuBois, PA 15801 Schedule: PRN, weekdays (Mon-Fri) Compensation: Hourly, starting at$25.00/Hr and up, commensurate with experience We a...

1d ago

Go to Apply

Transportation Construction Inspector

Johnson Mirmiran & Thompson • Clarion, PA • 2d ago

Trucking & Construction

Transportation Construction Inspector Clarion, PA ID: 24585 Full-Time/Regular Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range...

2d ago

Go to Apply

Transportation Construction Inspection Supervisor

Johnson Mirmiran & Thompson • Clarion, PA • 2d ago

Trucking & Construction

Transportation Construction Inspection Supervisor Clarion, PA ID: 24586 Full-Time/Regular Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a...

2d ago

Go to Apply

Truck Driver Refrigerated OTR Fleet

Roehl Transport • Brookville, PA • 4d ago

Trucking & Construction

In our over-the-road National Refrigerated Fleet truck driving job, you'll haul cheese and other frozen or temperature controlled products in state-of-the-art trailers across 48 states and Canada. As you see the nation,...

4d ago

Go to Apply

Corrections Officer Trainee - State Correctional Institution Forest

SCI Forest County • Marienville, PA • 4d ago

Management & Administrative

Salary: $47,925.00 Annually Location: Forest County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2025-36838-47200 Department: Department of Corrections Division: CR FYT Admin Opening Date: 12/19/2025 Cl...

4d ago

Go to Apply

Assistant Branch Manager/Personal Banker

S&T Bank • Brookville, PA • 6d ago

Retail & Hospitality

Reference #: R-1140 Location: 209 Allegheny Boulevard Brookville, PA 15825 Hours: Monday - Friday: 8:30 am - 6:00 pm Saturday: 9:00 am - 12:00 pm (Must be flexible around branch hours) Function: Profiles customers to det...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.