Housekeeping Supervisor, Ocean Tower- Hilton Waikoloa Village

Hilton • Waikoloa, HI • 1d ago

The scenicHilton Waikoloa Village (https://www.hilton.com/en/hotels/koahwhh-hilton-waikoloa-village/?msockid=2f3934aac927611a3a462151c8bb60e9)is looking for a housekeeping supervisor to join the Ocean Tower housekeeping team.

62 acres of Hawaiian Paradise on Hawaii's Big Island. Located on the sunny, scenic Kohala Coast, our oceanfront resort offers a taste of the island life full of culture, poolside relaxation, and a chance to meet marine wildlife up close.

Our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, we offer free meals during shifts and free parking onsite.

The ideal candidate will have at least six months of customer service experience, flexible scheduling availability, and preferably experience with hotel housekeeping.

Shift Pattern : morning shifts, weekends and holidays required

The hourly pay range is : $23.44 and after 136th day is $26.05

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards

Assess inventory of, assign for cleaning and inspect rooms

Verify and report status and/or discrepancies of rooms

Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories

Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas

Perform Room Attendant and/or Houseperson duties, as needed

Assist in performance evaluations of Room Attendants and Housepersons, as needed

Respond to special guest requests in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands (http://jobs.hiltonworldwide.com/our-brands/index.php). Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Job: Housekeeping and Laundry

Title: Housekeeping Supervisor, Ocean Tower- Hilton Waikoloa Village

Location: null

Requisition ID: HOT0C6H8

EOE/AA/Disabled/Veterans

Hilton

Go to Apply

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