Assistant Food and Beverage Operations Manager - Coliseum

Marriott • Newport Beach, CA • 3h ago

Additional Information

Job Number 25202361

Job Category Food and Beverage & Culinary

Location The Resort at Pelican Hill, 22701 South Pelican Hill Road, Newport Beach, California, United States, 92657VIEW ON MAP (https://www.google.com/maps?q=The%20Resort%20at%20Pelican%20Hill%2C%2022701%20South%20Pelican%20Hill%20Road%2C%20Newport%20Beach%2C%20California%2C%20United%20States%2C%2092657)

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $28.35 - $35.10 per hour

Bonus Eligible: Y

JOB SUMMARY

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

Assists in the ordering of F&B supplies, cleaning supplies and uniforms.

Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.

Supports and supervises an effective monthly self inspection program.

Operates all department equipment as necessary and reports malfunction.

Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.

Encourages and builds mutual trust, respect, and cooperation among team members.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Celebrates and fosters decisions that result in successes as well as failures.

Communicates areas that need attention to staff and follows up to ensure understanding.

Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.

Follows property specific second effort and recovery plan.

Stays readily available/ approachable for all team members.

Demonstrates knowledge of the brand specific service culture.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Serves as a role model to demonstrate appropriate behaviors.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Takes proactive approaches when dealing with guest concerns.

Sets a positive example for guest relations.

Stays readily available/ approachable for all guests.

Reviews comment cards and guest satisfaction results with employees.

Responds in a timely manner to customer service department request.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluates results to choose the best solution and solve problems.

Performs hourly job function if necessary.

Extends professionalism and courtesy to team members at all times.

Comprehends budgets, operating statements and payroll progress report.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Similar Jobs

Retail Sales Associate

Staples • Orange, CA • 16h ago

Retail & Hospitality

Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and incl...

16h ago

Go to Apply

Assistant Food & Beverage Manager ($70,304 - $72,900)

Hyatt • Long Beach, CA • 16h ago

Retail & Hospitality

Description: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a p...

16h ago

Go to Apply

shift supervisor - Store# 05525, STATE COLLEGE & CHAPMAN

Starbucks • Fullerton, CA • 1d ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a s...

1d ago

Go to Apply

barista - Store# 05525, STATE COLLEGE & CHAPMAN

Starbucks • Fullerton, CA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Seasonal Cashier Associate - Part Time

Burlington • La Habra, CA • 2d ago

Retail & Hospitality

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Cashier ! Are you a people person with an outgoing and friendly demeanor? Can you think on...

2d ago

Go to Apply

Director, Export - Food Safety and Quality Assurance

Sysco • Irvine, CA • 3d ago

Retail & Hospitality

JOB SUMMARY Manages or performs work associated with both import and export administration. RESPONSIBILITIES Managing and planning import process, customs documentation, shipping, and receiving of foreign merchandise to...

3d ago

Go to Apply

Retail Key Holder-The Market Place

Bath & Body Works • Tustin, CA • 3d ago

Retail & Hospitality

Description Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focus...

3d ago

Go to Apply