Transportation Supply Chain Outbound Analyst

Citi Trends • Savannah, GA • 2d ago

JOB SUMMARY:

The Supply Chain Outbound Analyst is responsible for monitoring, analyzing, and optimizing all outbound logistics operations to ensure accurate, timely, and cost-efficient delivery of merchandise to stores. This role evaluates transportation data, tracks carrier performance, identifies trends, and partners closely with internal teams and external carriers to enhance service levels. The ideal candidate brings strong analytical capabilities, a solid understanding of logistics and transportation processes, and a commitment to driving continuous improvement across the outbound supply chain.

DUTIES/RESPONSIBILITIES:

Monitor and analyze outbound shipment data to identify trends, inefficiencies, and opportunities for cost savings.

Collaborate with 3PLs, carriers, and internal teams to ensure on-time delivery and resolve transportation issues.

Monitor and report on key transportation KPIs such as on-time delivery, freight cost per unit/carton, carrier performance, and delivery lead times.

Support the optimization of last-mile delivery operations.

Maintain accurate records of shipments, freight invoices, and carrier contracts.

Assist in the selection and evaluation of transportation providers.

Develop dashboards and visualizations to provide actionable insights to stakeholders.

Assist in the evaluation and implementation of transportation management systems (TMS) and route optimization tools.

Review and process claims for lost, damaged, or delayed packages.

Conduct root cause analysis for delivery delays, freight claims, and service failures.

REQUIRED SKILLS/ABILITIES:

Proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau).

Experience with TMS platforms and ERP systems used in retail logistics.

Strong analytical and problem-solving skills with attention to detail.

Ability to communicate complex data insights to non-technical stakeholders.

Understanding of retail supply chain dynamics, including store replenishment and e-commerce fulfillment.

Knowledge of freight modes (LTL, FTL, parcel, intermodal) and carrier management is a plus.

Preferred qualifications:

Experience with Island Pacific and Warehouse Management Systems (WMS) for advanced analytics.

Knowledge of retail inventory management and demand forecasting.

EDUCATION/EXPERIENCE:

Bachelors degree in Supply Chain Management, Logistics, Business Analytics, or a related field.

2+ years of experience in a data analyst role within a retail or logistics environment.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to sit. The employee must frequently use their hands to handle or feel objects and must be able to speak and hear clearly.

The employee may occasionally need to lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, distance vision, and depth perception.

The employee must be able to work effectively in a fast-paced environment.

GENERAL INFORMATION:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any @type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is prohibited.

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