Customer Service IMMEDIATE HIRE

Aston Carter • Heath, OH • 1d ago

Job Title: STCA/Customer Service Rep

Job Description

As an STCA, you will manage approximately 6 to 8 customer appointments daily. You will be responsible for operating a company-owned vehicle to visit customers' homes, finalize vehicle purchases, greet customers, inspect cars for sale, and facilitate paperwork completion using an iPad. Your role will also include accurately maintaining customer records within our tracking system. Safe driving and a clean driving record are essential, as is a team-oriented approach to assist colleagues when needed.

Responsibilities

Handle 6 to 8 customer appointments each day.

Operate a company-owned vehicle to drive to customers' homes for vehicle purchase finalization.

Greet customers and inspect the cars they are selling.

Assist customers in completing paperwork on an iPad.

Accurately and efficiently complete customer paperwork and maintain thorough notes in the customer tracking system.

Prioritize safe driving and maintain a clean driving record according to the CMV Driver Qualification policy.

Collaborate with team members and assist with various tasks as needed.

Essential Skills

Strong customer service skills.

Ability to accurately handle and process paperwork.

Proficient in using electronic devices such as iPads for documentation.

Excellent communication and interpersonal skills.

Additional Skills & Qualifications

Sense of humor and a passion for enhancing the customer experience.

Goal-oriented, enthusiastic, and self-motivated.

High School Diploma or equivalent.

Must be at least 18 years of age.

Clean driving record.

Job Type & Location

This is a Contract to Hire position based out of Heath, OH 43056.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Heath,OH 43056.

Application Deadline

This position is anticipated to close on Jan 2, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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