Epic Revenue Cycle Manager

Fresenius Medical Care North America • Mesa, AZ • 18h ago

You will be able to work from your home location within the United States

Epic Configuration, Workflow and Reporting Expertise a Must Have

5-7 Years Progressive Experience in Epic Revenue Cycle Operations and Build

PURPOSE AND SCOPE:

The Epic Revenue Cycle Manager is a vital part of the Revenue Cycle Management Enterprise team who partners with key stakeholders to provide technical and operational insight, facilitating inter-departmental organizational decision making, and enabling resolution of Epic/Acumen issues that impact overall operational performance and financial results.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Serves as the primary liaison between revenue cycle leadership, analysts and Acumen/Epic

Partners with revenue cycle leadership to advance cross-functional initiatives to streamline workflows, eliminate waste, and modernize revenue cycle processes

Leads configuration and maintenance for Epic/Acumen revenue cycle applications; and establishes master file governance

Demonstrates mastery with Epic reporting and validates business intelligence reporting

Monitors key performance indicators (KPIs). Analyzes prepares and delivers productivity and financial reports, recommending process improvements

Develops and maintains positive client relations and coordinates with various functions within the company to ensure client requests are handled appropriately

Presents and participates in meetings with internal and external representatives.

Frequently interacts with internal and external stakeholders to facilitate the decision making and problem-solving activities to ensure positive impact on physician practice partnerships.

Works with key stakeholders to assess impacts of change to systems or processes.

Drives the identification of ongoing ideas and solutions to ensure alignment of practices and revenue cycle management operations.

Builds and fosters relationships between Fresenius teams and Practice leadership and staff.

Assists in the development and implementation of short- and long-term objectives with direct responsibility for results, including revenue, methods and operational functions

Assists with development of policies, procedures and processes within assigned function, interpreting and recommending changes to policies and procedures that affect immediate organization(s).

Technically proficient in Physician Practice operations and serve as Epic/Acumen subject matter expertise for workflows

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISION:

May manage subordinate supervisors and/or exempt staff - experienced professionals who exercise latitude and judgment.

May be responsible for the direct supervision of various levels of Revenue Cycle Management staff.

EDUCATION:

Bachelor's Degree required; Advanced Degree desirable

EXPERIENCE AND REQUIRED SKILLS:

5+ years in Revenue Cycle Management.

3+ years Client/ Customer Service facing experience.

Experience in Physician Practice/ Revenue Cycle preferred.

3+ years supervisory or project/program management experience preferred.

Strong reporting and analysis skills are essential so intermediate-advanced Excel skills are key including doing pivot tables & V-Lookups. Must have experience in identifying/reviewing trends in physician revenue cycle performance

Excellent communication and presentation skills are required to include a proven ability to work effectively with physicians and senior management

Candidates should have initiative, the ability to work independently, meet specific deadlines, and be flexible with work schedule priorities

Highly proficient in Microsoft Office applicants, specifically PowerPoint.

Strong organizational and analytical skills required.

Demonstrated ability to communicate orally and written with all levels of management and staff.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (https://app.smartsheet.com/b/form/c36f09ba8dc54692af34ee3a3dbd3716)

EOE, disability/veterans

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