Personal Banker Supervisor, Central Regional Team (Float Banker)

Dollar Savings Bank • Cleveland, OH • 13h ago

Love a role that keeps you moving? This one's for you. Tired of being stuck in one branch? Step into a leadership role that lets you travel across the Northern Market - supporting teams, elevating service, and making an impact in multiple communities! As our Regional Banking Supervisor, you'll be the go-to leader traveling between Brooklyn, Clark, Galleria, Independence, Parma, Parma town, branches - building relationships, mentoring teams, and delivering exceptional customer experiences. Mileage reimbursement is provided for travel. This role will offer you Mileage reimbursement, Career visibility, A role where every day feels different What You'll Do

Float between branches & keep operations running smoothly

Coach and inspire banking teams

Deliver customized financial guidance to customers

Strengthen service quality across the region

Why You'll Love It

A travel-forward leadership role (goodbye, same-old routine!)

Huge market exposure + a broader network

Leadership & consultative sales development

A culture that values growth, innovation & service excellence

Ready to take your career on the road - and to the next level? Apply today and lead across the region, one branch at a time. The Regional Banking Supervisor plays a key role in delivering exceptional customer service and strengthening customer relationships. This position involves engaging in meaningful interactions to understand customer needs and providing tailored recommendations on banking products and services, including checking and savings accounts, credit cards, loans, and digital banking solutions. In addition to a comprehensive retail training program designed to develop consultative sales skills, the Regional Banking Supervisor supports branch operations and ensures service excellence. This role provides an opportunity to lead by example, guiding team members in delivering personalized financial solutions while maintaining a high standard of customer satisfaction. As a member of the Regional Banking Team, you will be responsible for supporting multiple branches within Dollar Bank's Eastern Market. These branches include Beachwood, Eastlake, Euclid, Maple, Mayfield, Mentor, Painesville, Richmond, University Heights. Travel reimbursement is provided after a specific mileage threshold is met. Travel reimbursement is provided after a specific mileage threshold is met. Qualifications:

High school diploma/GED required.

One year demonstrated track record of achieving sales goals is required with either College (Associate's) degree OR a minimum of 2 years demonstrated ability to deliver outstanding customer service in financial services or retail industry.

Leadership, supervision, or mentorship experiences required.

Ability to travel between multiple assigned branches according to business needs.

A valid driver's license and access to a reliable vehicle is required.

Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.

Principal Activities and Duties:

Build relationships with our customers by engaging in a consultative sales approach.

Utilize the relationship building skills taught through Dollar Bank's training program to create customer loyalty.

Educate our customers on ways to utilize technology in branch, online or mobile.

Utilize sound decision making skills while balancing customer service and financial loss.

Assist in training and development of new employees within the bank.

Learn how to open and close branches.

Adhere to all established branch operational processes and procedures.

Multitasking skills to quickly shift from transaction to transaction.

Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.

Arithmetic skills to

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