Customer Service Associate

Walgreens • Midlothian, VA • 4h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1730264BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 11119 HULL STREET RD,MIDLOTHIAN,VA,23112

Full District Office Address: 11119 HULL STREET RD,MIDLOTHIAN,VA,23112-03203-03683-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 03683-MIDLOTHIAN VA

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Security Officer Full Time

Allied Universal • Chester, VA • 3h ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

3h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Midlothian, VA • 4h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

4h ago

Go to Apply

Senior Manager, Product Management CIC

Capital One • Richmond, VA • 4h ago

Management & Administrative

Senior Manager, Product Management CIC Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable...

4h ago

Go to Apply

Senior Administrative Assistant (Administrative Support Assistant III) - Compliance

Capital One • Richmond, VA • 5h ago

Management & Administrative

Senior Administrative Assistant (Administrative Support Assistant III) - Compliance Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrative Support Assistant III to...

5h ago

Go to Apply

Traffic Project Manager

Johnson, Mirmiran, and Thompson Inc. • Richmond, VA • 8h ago

Management & Administrative

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and re...

8h ago

Go to Apply

Senior Manager, Partnership Marketing

American Express Global Business Travel • Richmond, VA • 21h ago

Management & Administrative

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive...

21h ago

Go to Apply

ADMS Solution Consultant

Oracle • Richmond, VA • 23h ago

Management & Administrative

Job Description Our Global Operations Technology Consulting team is seeking a skilled and experienced Solution Architect to join our Energy and Water Delivery team. The ideal candidate will have extensive expertise in Ut...

23h ago

Go to Apply

Customer Service Associate

Dollar Tree • Richmond, VA • 1d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

1d ago

Go to Apply

Senior Administrative Assistant (Administrative Support Assistant III) - Business Cards & Payments Product

Capital One • Richmond, VA • 1d ago

Management & Administrative

Senior Administrative Assistant (Administrative Support Assistant III) - Business Cards & Payments Product Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrati...

1d ago

Go to Apply

Senior Administrative Assistant (Administrative Support Assistant III) - Global Payment Network Tech

Capital One • Richmond, VA • 1d ago

Management & Administrative

Senior Administrative Assistant (Administrative Support Assistant III) - Global Payment Network Tech Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrative Support...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.