Product Delivery Manager - Value Stream Supply Chain team

JPMorgan Chase • Houston, TX • 9h ago

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Infrastructure Platforms Supply Chain team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. As a leader of the team, you will create, ensure high quality, on time delivery, customer satisfaction, key solutions, and efficiencies.

Job responsibilities

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination

Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements

Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Collaborate with global data centers to optimize supply chain operations and streamline procurement processes, ensuring seamless integration and execution

Analyze existing processes to devise innovative strategies aimed at enhancing efficiency and maximizing cost-effectiveness

Lead a high-performing team to deliver exceptional products, serving as a pivotal leader to guarantee superior quality, timely delivery, customer satisfaction, and the implementation of key solutions and efficiencies

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product delivery or a relevant domain area

Demonstrated ability to execute operational management and change readiness activities

Strong understanding of delivery and a proven track record of implementing continuous improvement processes

Experience in product or platform-wide release management, in addition to deployment processes and strategies

Demonstrate 5+ years of experience leading and managing high performers, guiding top talent within a lean culture

Exhibit resilience and adaptability to navigate consistent change within a dynamic, large-scale organizational environment

Possess a strong understanding of global supply chain management and analyze processes to identify and implement improvements

Communicate proficiently in both verbal and written forms to facilitate effective collaboration with global teams

Preferred qualifications, capabilities, and skills

Proficient knowledge of the product development life cycle, design, and data analytics

Familiarity with lean manufacturing principles and practices, with a background in industrial, lean, or manufacturing engineering

Experience working with international teams and understanding of global supply chain dynamics

Strong problem-solving skills with a focus on innovative solutions to improve process improvement and experience in lean product delivery

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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