Store Customer Service Specialist

SHERWIN WILLIAMS CO • Marshfield, WI • 8h ago

JOB REQUIREMENTS: This position is essential to the success of our
retail stores. Customer Service Specialists work closely with wholesale
and retail customers to determine their needs, answer their questions
about Sherwin-Williams products, and recommend the right solutions.
Customer Service Specialists are also expected to promptly resolve any
customer concerns and ensure maximum client satisfaction as well as stay
up-to-date with product features and maintain the high quality and
visual standards of the products and store. Customer Service Specialists
are tasked with achieving excellent customer service, while consistently
meeting the store\'s sales goals. Job duties involve contact with
customers, which may include minors; and access to cash and other
payment methods, electronic equipment, personal information, store
merchandise and other items of value, and such access may be supervised
or unsupervised. The Company therefore has determined that a review of
criminal history is necessary to protect the business and its operations
and reputation and is necessary to protect the safety of the Company\'s
customers, staff, employees, vendors, contractors, and the general
public. The individual selected for this role will be expected to work
at Store #3845, located at: 337 S. Central Ave Marshfield, WI 54449 Part
Time Role Pay Starts at \$18.00 an hour Ensure high levels of customer
satisfaction through excellent sales service Assist customers in person
and over the phone by determining needs and presenting appropriate
products and services Build productive trust relationships with
wholesale and retail customers Process sales transactions accurately and
consistent with policies and procedures Follow and achieve sales goals
on a monthly, quarterly, and yearly basis Maintain precise work order
files and formulas Pull appropriate products from the sales floor or
warehouse Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays Clean store equipment Load/unload
delivery trucks Assist in making deliveries, as needed Maintain in-stock
and presentable condition assigned areas Remain knowledgeable on
products offered and discuss available options Comply with inventory
control procedures Suggest ways to improve sales Minimum Requirements:
Must be at least eighteen (18) years of age Must be legally authorized
to... For full info follow application link. Sherwin-Williams is proud
to be an Affirmative Action, Equal Employment Opportunity, Inclusion and
Diversity Supportive Employer. All qualified candidates will receive
consideration for employment and will not be discriminated against based
on race, color, religion, sex, sexual orientation, gender identify,
national origin, protected veteran status, disability, age, pregnancy,
genetic information, creed, marital status or any other consideration
prohibited by law or by contract. VEVRAA Federal Contractor requesting
priority referral of protected veterans. *** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/8FA49D3E23B741D1

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