OPERATIONS MANAGER C-SES - 60005736
Date: Dec 18, 2025
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Requisition No: 866800
Agency: Children and Families
Working Title: OPERATIONS MANAGER C-SES - 60005736
Pay Plan: SES
Position Number: 60005736
Salary: $53,917.08 - $129,490.99 Annually
Posting Closing Date: 12/23/2025
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders .
Florida State Hospital (FSH) is a mental health treatment facility owned and operated by the State of Florida and is part of the Department of Children and Families. The department's mission is to "work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency."
FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.
TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.
This is a highly responsible and professional position serving as the Operations Manager C - SES within Clinical Services. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.
Specific Duties and Responsibilities include:
This is professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports. Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.).
This is a professional position in a large state mental health facility. The incumbent serves as the manager for all clinical ancillary services and reports directly to the Medical Executive Director (MED). The main function of this position is to provide delegated managerial assistance and supervision as it relates to the Medical Services Department Managers for , Laboratory, Radiology, Physical Therapy, Dietitians, Respiratory Therapy, and Dental Services. The incumbent is expected to maintain a positive and professional attitude and manner at all times; shall ensure individuals receive comprehensive medical and mental health services in a cost effective, customer-oriented manner; follows medical ethics and standards in an outcome-oriented management system while maintaining sensitivity to the constitutional rights of patients
Supervises and provides overall direction to Medical Services Department Managers for Respiratory Therapy, Laboratory, Radiology, Dietitians, Physical Therapy, Clinical Records, and Dental Services. Reviews and evaluates Department Managers clinical and management performance; monitors monthly updates to each individual Department Unit Summary of Performance (USP) and compliance with quality key indicators; assists with recruitment when there are Department Manager vacancies; reconciles and approves Department Manager KRONOS electronic timecards; attends Department Meetings as needed for information sharing.
Participates with development and reviews of both internal and statewide operating policies. Monitors compliance with standards of care and quality key indicators. Assists with recruitment; reconciles and approves KRONOS electronic timecards; participates in functions of the Professional Staff Organization (PSO) through membership and representative to the Credentials/Executive Committee, Pharmacy & Therapeutic Committee, Medical Records Committee, and Mortality Review Committee. Provides assistance and direction with Quality Improvement (CQI) projects and attends Quality Council Meetings. Provides recommendations for equipment purchases for Medical Services and participates in budget planning.
Directs the provision of utilization review for the facility, providing real-time insight for timely and defensible determinations for regulatory agencies and standards. Develops, maintains, updates and track action items as needed. Assist with development and tracking of correct actions plans as needed based on CARF, AHCA, CMS and other reviews/audit results and/or citations for all ancillary clinical services.
Establishes and reviews clinical documentation performance metrics to ensure compliance with Medicare standards for documentation for optimal reimbursement.
Performs other related duties as required.
Knowledge, Skills and Abilities required for the position:
Knowledge of methods of compiling, organizing and analyzing data.
Knowledge of the forensic/ civil partners within SMHTF and community
Ability to develop and implement various program monitoring methodologies and techniques.
Ability to provide in-service training on mental health related activities.
Ability to develop program policy, procedures, manuals, administrative rules and agreements.
Ability to understand and apply applicable rules, regulations, policies and procedures.
Ability to prioritize workload.
Ability to plan, organize and coordinate work assignments.
Ability to develop various reports.
Ability to establish, build and maintain effective working relationships with others.
Ability to communicate effectively.
Minimum Qualifications:
A bachelor's degree from an accredited college or university with a major in Business Administration, Management, Operations or related field and seven years of professional experience in operations, logistics or healthcare management.
A master's degree from a college or university can substitute for one year of the preferred experience.
Professional experience as described above can substitute on a year-for-year basis for the preferred college education.
Two years?of professional experience supervising or serving in a leadership role.
Preference will be given to applicants who have:
Knowledge of Medicare and Medicaid standards as well as AHCA and CARF accreditations.
Ability to interpret data, solve problems, and make strategic decisions to support operational efficiency and compliance.
Candidate Profile (application) must be completed in its entirety:
Include the supervisor names and phone numbers for all periods of employment.
Account for and explain gaps in employment so that the hiring process is not delayed.
Experience, education, training, knowledge, skills and/or abilities, as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
It is unacceptable to use the statement "See Resume" in place of responding to qualifying questions and entering work history.
If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits.
For a more complete list of benefits, visit www.mybenefits.myflorida.com .
DCF EMPLOYMENT DISCLOSURES
US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.
SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov .
RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.
BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
CHATTAHOOCHEE, FL, US, 32324
Nearest Major Market:Tallahassee
