Operations Associate Manager

Wells Fargo • Charlotte, NC • 7h ago

About this role:

Wells Fargo is seeking a WIM Operations Account Opening and Maintenance Associate Manager.

In this role, you will:

Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations

Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low risk tasks and deliverables with narrower impact

Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures

Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals

Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation

Assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation

Resolve low complexity escalated issues within the scope of responsibility in Security Operations

Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests

Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work

Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies

Required Qualifications:

2+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

1+ years of leadership experience

Desired Qualifications:

FINRA Series 99 (must obtain within 120 days of hire)

Account Opening and Maintenance brokerage and trust experience.

Collaboration across teams

Lead a team in day-to-day work

Escalate risk appropriately

Communicate effectively

Coach individuals

Understand and apply policies and workflows

Build early capability in analysis, problem-solving, and change execution

Ability to follow and uphold risk & compliance expectations

Analytical thinking and solution driven

Change management

Job Expectations:

This position offers a hybrid work schedule working 3 days in office / 2 remote

This position is not eligible for Visa sponsorship

Posting End Date:

30 Dec 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-508959

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