Customer Service Specialist

TEKsystems • Kapolei, HI • 17h ago

Position Overview

We are seeking a task-oriented Administrative Support Specialist to assist with a federally funded project focused on benefits eligibility processing. This role involves performing detailed administrative tasks to ensure accurate and timely handling of applications and related documentation. The ideal candidate is reliable, organized, and able to follow directions in a fast-paced environment.

Key Responsibilities

Sort and process benefits redetermination packages in the mailroom.

Open files, scan documents into the data system, and ensure clarity and accuracy.

Attach cases to applications and populate required fields in the system.

Update records to maintain continuity of benefits for eligible individuals.

Assist with additional administrative procedures as needed.

Maintain confidentiality and accuracy in all tasks.

Required Skills & Qualifications

Previous work experience with references who can speak to attendance and reliability.

Strong ability to follow directions and complete tasks accurately.

High school diploma or GED required; additional education preferred.

Basic computer skills and familiarity with data entry systems.

Ability to work independently and as part of a team.

Nice-to-Have Skills

Experience in administrative support or mailroom operations.

Familiarity with benefits programs or government processes.

Employee Value Proposition

Gain valuable experience in a long-term, stable role supporting a high-impact project.

Work Environment

Collaborative team environment with cross-training opportunities.

Job Type & Location

This is a Contract to Hire position based out of Kapolei, HI.

Pay and Benefits

The pay range for this position is $24.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Kapolei,HI.

Application Deadline

This position is anticipated to close on Dec 31, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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