Customer Service Specialist

Aston Carter • Stuart, FL • 9h ago

Customer Service Rep!

Job Description

The Delivery Service Dispatcher plays a crucial role in managing billing disputes and servicing CO2 tanks. The position requires logging calls, creating service tickets, scheduling and dispatching services, and assisting with billing disputes, gas refills, and equipment safety issues. This role requires precision, attention to detail, and excellent communication skills.

Responsibilities

Log customer calls and create service tickets accurately.

Schedule and dispatch service personnel efficiently.

Assist with billing disputes and ensure timely resolutions.

Coordinate gas refills and address equipment safety issues.

Maintain clear and effective communication with team members and clients.

Essential Skills

Proficiency in customer service and dispatch operations.

Experience with Microsoft Office and manual order entry.

Basic computer navigation skills.

Logistics coordination or dispatching experience.

Strong clerical and order entry capabilities.

Additional Skills & Qualifications

Excellent communication and interpersonal skills.

Ability to work weekends and adapt to flexible schedules.

Basic computer literacy and the ability to quickly learn new systems.

Strong organizational skills and attention to detail.

Work Environment

The role is based onsite in an air-conditioned office setting in a collaborative team environment. The work schedule is from 11 AM to 8 PM with a choice of Tuesday, Wednesday, or Thursday off, requiring work on both weekend days. Training involves three weeks of classroom instruction, Monday to Friday from 8 AM to 5 PM or 9 AM to 6 PM, followed by one week of hands-on training with a supervisor. The company offers a positive work environment, with opportunities for career advancement and a supportive team culture.

Job Type & Location

This is a Contract to Hire position based out of Stuart, FL.

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Stuart,FL.

Application Deadline

This position is anticipated to close on Dec 31, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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