APS Senior Portfolio Director - Education, Central

ABM Industries • Lansing, MI • 2d ago

Overview

ABM is searching for an APS Senior Portfolio Director to support our Education group's Central region.

The APS Senior Portfolio Leader is a senior-level strategic and technical leader responsible for driving operational excellence, client satisfaction, and financial performance across a multi-state portfolio of APS accounts. APS (ABM Performance Solutions) integrates all ABM offerings into a single, self-delivered model, including engineering, energy, sustainability, custodial, and advanced building technologies. This role requires deep technical expertise in facility management, building systems, and energy optimization, ensuring seamless integration of mechanical, electrical, and smart building solutions. The leader serves as a trusted advisor to clients, leveraging innovative technologies such as IoT, BAS, CMMS, and predictive analytics to enhance reliability, resiliency, and efficiency. With full P&L accountability, the APS Portfolio Leader champions continuous improvement, talent development, and strategic growth initiatives, positioning APS as the premier solution for complex facility environments.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management (https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf)

Key Responsibilities

Service Delivery & Client Management

Ensure consistent delivery of APS services across a designated portfolio of accounts, maintaining high standards for hard and soft services.

Act as primary client advocate, building strong relationships with senior stakeholders and ensuring expectations are exceeded.

Drive operational excellence through proactive issue resolution and continuous improvement initiatives.

Leverage technology and best practices to enhance reliability, resiliency, and efficiency in service delivery.

Financial Management & P&L Control

Own full P&L responsibility for APS accounts, ensuring financial objectives are met.

Monitor and analyze financial performance, identifying opportunities for margin improvement and cost optimization.

Support pricing strategies, ROI achievement, and accurate forecasting.

Review and approve cost-control reports, staffing plans, and resource allocation.

People Leadership & Talent Management

Recruit, develop, and mentor account leaders and operational teams to build a high-performing workforce.

Foster a culture of engagement, collaboration, and accountability across all levels.

Implement succession planning and support leadership development programs.

Ensure compliance with safety, quality, and regulatory standards through team training and oversight.

Operating Standards & Performance

Implement APS operating standards, processes, and technologies across the portfolio.

Establish and track KPIs, quality metrics, and productivity measures to ensure operational success.

Drive adherence to ABM core values and regulatory requirements.

Promote a strong safety culture through inspections, audits, and continuous monitoring.

Growth, Retention & Strategy Alignment

Partner with APS Platform and IG teams to align strategies for growth and retention.

Lead account transitions, due diligence, and integration of new business opportunities.

Support business development efforts including pricing, presentations, and client engagement.

Identify and implement innovative solutions to strengthen APS's market position and client value proposition.

Relationships

Reports to IG Leadership and partners with APS Platform Team, Client Experience & Operations Support Team, and other ABM functional groups. Serves as primary liaison for APS clients and internal stakeholders.

Qualifications & Attributes

Bachelor's degree in Engineering, Facilities Management, or related technical discipline.

12+ years overseeing hard and soft services for complex facilities portfolios.

Deep technical knowledge of building systems including HVAC, electrical, and mechanical.

Expertise in CMMS, BAS, BMS, IWMS, and emerging technologies (IoT, AI, Smart Buildings).

Proven ability to implement energy management and sustainability programs.

Strong financial acumen with P&L management experience.

Excellent communication, leadership, and relationship-building skills.

Ability to travel and manage accounts across multiple states.

EEO Statement

ABM is an EOE (Minority / Female / Veteran / Disability / Gender Identity / Sexual Orientation) and is committed to providing reasonable accommodation to individuals with disabilities.

REQNUMBER: 138428

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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