Summary OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans? Responsibilities This is an Open Continuous Announcement (OCA). Applications will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available. Although this announcement is open until January 14, 2026, qualified individuals will be considered immediately when a vacancy occurs. First review of applicants will occur in one week. You will be notified when your application has been referred to selecting officials. This position is located at the VA Medical Center in Milwaukee, WI and is based in the Rehab Services Division. The primary purpose of this position is to maintain clinic supplies, inventory and assemble durable medical equipment, provide patient care under the direct supervision of therapist, assist physical and occupational therapists with the provision of services, providing customer service to patients under the care of outpatient therapy program, supervising patient participation in unskilled exercise groups, maintaining department records, and other duties as assigned. Duties: - Maintains supplies for the clinic. Orders new supplies from logistics stock as needed. - Collects patient data, including vital signs, blood glucose, and observation of overall condition to report to therapist. - Supervises unskilled gym and aquatic patient exercise groups offered by department. Basic water rescue training provided and required for position. -Documents patient participation in unskilled exercise groups in electronic health record. - Assists with assembling durable medical equipment. - Manages inventory for durable medical equipment to be issued to veterans. - Assists Physical and Occupational Therapists with therapeutic interventions under the direct supervision of therapist. -Organizes and sanitizes reusable medical equipment. - Maintains cleaning and maintenance schedule of clinical equipment. - Assists with sorting files and data collection. Work Schedule: Monday through Friday; 7:30am to 4:00pm Compressed/Flexible: Not available Telework: Not available. Virtual: This is not a virtual position. Position Description/PD#: Health Technician/PD04108A Relocation/Recruitment Incentives: None Critical Skills Incentive (CSI): None Permanent Change of Station (PCS): Not available Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. If a new probation/trial period is required and upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/14/2026.You may qualify based on your experience and/or education As described below: You will be rated on the following Competencies for this position: Specialized Experience: Must have at least one (1) year of specialized experience equivalent to the next lower grade (GS-4) in the Federal Service that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the Health Technician. Specialized experience is experience which has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of a Health Technician. Specialized Experience consists of but is not limited to: Experience in providing direct patient customer service and/or patient care activities; Ability to observe, perceive, use judgment, show initiative, and pay meticulous attention to detail; Practical knowledge of medical terminology; Knowledge and skill in basic computer skills and/or documentation in the computerized medical record. Ability to create and maintain logs and records related to activities, maintenance, and supplies. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position. This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. (TRANSCRIPTS REQUIRED) OR Combination: Must possess equivalent combinations of successfully completed post-high school education that includes courses directly related to the work of the position and specialized experience to meet total experience requirements. Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience requirement. One full academic year of study (i.e. 30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. (TRANSCRIPTS REQUIRED)You will be rated on the following Competencies for this position: Attention to Detail Computer Skills Customer Service Equipment Assembly, Installation, Repair Flexibility Infection Control Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is partially sedentary. Typically the employee sits comfortably to do the work. Part of the job assignment/ work requires the assistant to spend part of the tour on his/her feet with moderate amounts of walking, bending, pushing, pulling and occasional moderate to heavy lifting. The individual may be required to be on the hands and knees position to assist in mat activities with patients. Occasional moderate to heavy lifting may be required on a daily basis. This may include lifting patients in and out of wheelchairs, lifting boxes of supplies, etc. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
