Company description
As part of Publicis Groupe, Starcom blends creativity, data, and deep expertise to craft media experiences that move people - and in turn, move business. Leveraging unique data assets, unparalleled media relationships, and the buying scale of the Groupe, we turn insight into impact.
Today's media landscape is faster, noisier, and more fragmented than ever. People are constantly scrolling, streaming, and switching - and despite more ways to connect, many brands feel further away from their audiences. Short-term thinking dominates. Quick wins overshadow long-term momentum.
At Starcom, we see it differently. Change isn't a threat - it's an opening. Our mission has always been the same: know people deeply, then connect with them meaningfully. We unlock opportunities across paid, owned, shared, and earned media to keep brands relevant and resonant.
We help clients navigate what's next - not by chasing every shiny object, but by knowing which ones matter. Our media thinking is fuelled by human insight, built for the @context of each channel, and optimised for the outcomes that count.
Because when you move people, you move business. For today. For tomorrow. For good.
Overview
Starcom Australia has an exciting opportunity for a collaborative Account Manager to lead two dynamic clients - one of Australia's most iconic tourism brands and a global gaming leader. This is your chance to own your work and make an impact on campaigns that inspire and engage.
Client service is at the heart of this role. You'll be the go-to partner for your clients, building strong relationships and delivering exceptional service every step of the way. From crafting detailed media plans to managing budgets and reporting, you'll ensure campaigns run seamlessly across TV, Display, OOH, digital, partnerships, and more.
This is a pivotal role within our team, where you will use your impeccable attention to detail to craft media plans and recommendations with a full-funnel and integrated approach. You'll work within a collaborative agency village that consistently delivers award-winning, market-leading campaigns. You'll partner closely with craft teams to deliver best-in-class work across implementation and reporting and be a reliable and trusted partner to your clients, acting as their go-to agency partner.
Alongside the Business Director, you'll also develop your leadership skills by supporting an Account Executive and Coordinato. all while contributing to Starcom's culture of creativity and growth.
If you're passionate about client service, detail-driven, and ready to deliver work that exceeds expectations, this is the role for you. Join us and be part of a team that has some of the media industry's highest ranking Happiness scores and contribute to Starcom's culture of creativity and innovation.
What will your day to day look like?
Excellent and efficient handling of the daily requirements of client and agency stakeholders and being a trusted and reliable point of contact
Preparing implementation planning responses, ensuring the plans reflect the client's business needs and media environment to maximise return on investment
Engaging in media planning activities across all channels, contributing to comprehensive and effective strategies
Collaborating closely with Investment, Digital and Performance leads to ensure smooth workflow coordination within the team
Overseeing financial management including invoicing and payments process
Driving client WIP sessions and meetings, demonstrating leadership in communication and project management
Promoting the agency's specialist services and research initiatives
Ensuring clients are informed on general media industry topics and trends, which may affect their business
Anticipating client needs and building positive long term partnerships
What will set you up for success?
Min. 3 years' experience within a full service media agency
Excellent all-round media planning skills, with a strong understanding of offline and digital media channels
A track record of building strong, trusted relationships by delivering exceptional client service and responding promptly to client requests
Strong understanding of the media implementation process
Ability to work collaboratively with cross functional teams (Strategy, Investment, Digital, Performance) and within a large agency village across Media, Creative and PR
Ability to build strong client and stakeholder partnerships
Strong understanding of the financial process
Strong communication and presentation skills
Good financial acumen and understanding of financial management (including invoicing and payment process)
Excellent attention to detail - you will run client WIPs, ensuring planning and deliverables are on track
A proactive, positive attitude and a genuine passion for creating great work for clients.
Ability to upskill and mentor junior members of the team, helping to support their development
Ability to multi-task and manage multiple and shifting priorities
Have a curious nature, with the drive to continuously learn and grow
Unfortunately visa sponsorship cannot be offered, therefore only candidates with unlimited Australian working rights can be considered.
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Additional information
Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com .
Enjoy all the perks that come with our network offering:
A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach - "working your way with us."
Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
A culture of open feedback and support to reach your goals through our Career Conversations program.
A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.
If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes - so if this role resonates with you, please apply.
Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.
Uniqueness is powerful; without it, we wouldn't be where we are today. So be you - we like it that way.
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com ; your personal information will be kept confidential.
