Warehouse Administrator

Aerotek • Kearny, NJ • 4h ago

Company Urgently Hiring Warehouse Administrator!!

Job Description

We are seeking a Senior Customer Service professional to fulfill a dual-role as the Customer Service Lead and Office Manager at our Newark location. This position requires a proactive and organized individual who can lead by example, manage day-to-day office operations, and handle complex customer inquiries with professionalism and accuracy.

Responsibilities

Serve as the on-site lead for the Newark customer service team.

Manage and support key customer service functions including Inbound and Receiving, Order Entry, Appointment Setting, Driver Window Check-In, and handling all other customer inquiries.

Act as the go-to person for escalated or complex customer issues.

Ensure smooth office operations, including supplies, scheduling, and coordination with other departments.

Collaborate with operations and customer service teams to meet and exceed customer expectations.

Maintain a high level of professionalism and accountability.

Provide leadership and mentorship to junior team members.

Essential Skills

Troubleshooting and warehouse inventory management.

Administrative assistance and office management.

Customer service expertise with the ability to handle complex and high-priority customer inquiries.

Leadership and team coordination with experience leading a team, providing guidance, and resolving issues.

Strong organizational skills with the ability to manage multiple responsibilities and prioritize tasks.

Proficient in order entry, order processing, and Microsoft Office Suite.

Additional Skills & Qualifications

3+ years of Senior-level customer service experience.

Prior experience in a lead or supervisory role.

Strong written and verbal communication skills.

Highly organized, self-motivated, and able to work independently.

Comfortable with multitasking and prioritizing in a fast-paced environment.

Proficient in customer service software and Microsoft Office Suite.

Why Work Here?

We offer leadership opportunities with impact, where you can be the go-to leader on-site, directly influencing customer satisfaction and team performance. We value autonomy and trust, encouraging self-starters to take initiative and drive results. There are growth opportunities available, offering exposure to both customer service and operational management. Our supportive culture emphasizes transparency, communication, and collaboration, with flexibility in scheduling to best fit your lifestyle.

Work Environment

Join a collaborative culture where communication, accountability, and shared success are valued. This hands-on leadership role requires active engagement with both customer service and operations teams. The dynamic and structured environment ensures clear responsibilities and room for initiative. The office is customer-focused, handling inbound calls, order processing, driver check-ins, and appointment coordination. Expect a professional yet casual atmosphere with a business casual dress code. Work hours are Monday to Friday, 8AM to 4:30PM.

Job Type & Location

This is a Contract to Hire position based out of Kearny, NJ.

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Kearny,NJ.

Application Deadline

This position is anticipated to close on Dec 22, 2025.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Aerotek

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