Industrial Water Treatment Service Manager

TOTAL WATER TREATMENT SYSTEMS • Bolingbrook, IL • 10h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13159214

Total Water Treatment Systems Inc. is looking for an Industrial Water Treatment Service Manager to oversee the industrial water treatment operations for Bolingbrook, IL.

This position is based out of Bolingbrook, IL.

Total Water is an Employee Owned business providing excellent benefits including:

Employee Stock Ownership Plan

401k

Health and dental insurance

Short and long term disability insurance

Life insurance

Paid holidays

Paid time off

QUALIFICATIONS:

Complete understanding of all purified water systems components.

5-10 years industrial water system installation experience (including water softeners, reverse osmosis systems, de-ionization, resin, filters, softeners).

Experience and working knowledge of all plumbing materials, copper

and related products (PVC, CPVC, Poly and PVDF).

Experience managing a small technical team.

5 - 10 years\' experience working with large commercial water

treatment equipment, installation and service, including Lab polishing equipment, Thornton Meters and Millipore equipment with ability to troubleshoot and repair.

The ability to troubleshoot electrical issues.

Presentation and facilitation skills with in the classroom training

experience.

Excellent customer service skills, problem solving, oral and written

communication and organizational skills required.

Mechanical Aptitude.

Must have an understanding of Water Chemistry and basic knowledge of

electricity and control wiring. High School Diploma or GED required.

Valid driver\'s license and good driving record.

WQA certification and Culligan School courses recommended.

Computer skills, with demonstrated experience with Excel, Word and

PowerPoint.

ESSENTIAL FUNCTIONS:

Overall Professional Expectations and Customer Service Standards

Customer focus and good customer relationships are the first and foremost expectation Maintains a work schedule that accommodates completion of tasks within the position description and Company needs. This includes arriving on time and completing assignments on time. Demonstrates knowledge and appropriate implementation of Company policies, procedures, and Team Member Handbook information. Observes rules of confidentiality, both on the job and in the community. Demonstrates knowledge of job responsibilities and expectations of all Company departments by maintaining positive, open, and supportive working relationships between functional areas. Demonstrates tact and courtesy during contact and communication with others. Demonstrates good problem solving in dealing with emergency needs and unusual occurrences. Demonstrates initiative and good decision-making.

Demonstrates a proactive approach in interacting with managers and team members. Observes safety standards and ensure the safety of the facilities and personnel. Maintains a professional appearance, which includes keeping vehicles, facilities, paperwork, and customer worksite organized and clean.

Industrial Service Management

Responsible for pre-job and on the job support during large Industrial Installations. This involves improving work place efficiencies safety, product/equipment management and vendor coordination. Coordinates with Sales, Engineering and Purchasing on equipment and staffing needs for new installs and large service work. Work with Engineering on design when needed.

Oversee Industrial Service Operations operating out of Burnsville MN. Provides supervision to MN Technicians.

Supervision

Provide leadership to accomplish the company goalsand objectives.

Maintain QSR procedures, including coordinating training and annual system auditing. Developing and monitoring budget for departmental responsibilities.

Work with company safety committee. Train and coordinate safety training for Industrial service department. Supervision includes completion of quarter Core Performance System goals for team members, Hiring and Firing, Pay Recommendations, Training and Performance management including day to day management of activities. Control and minimize labor, delivery, administrative supplies and repair expenses. Oversees workload including timekeeping and time off schedule.

Coordinates administrative paperwork with customer service team, accounting and human resources. Supports training needs of the Lead Service Technician.

Manages inventory levels and coordinates needs with Purchasing.

Schedules and/or conducts training as needed for service technicians. Conducts quarterly Core Performance System, goal setting process, with area Service Technicians. Responsible for providing quality customer service in the geographic area.

Indu

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