Description
Job Description The ServiceNow System Developer II plays a key role in managing and maturing of the OU Health's ServiceNow platform. The position is responsible for performing development and support activities, as well as supporting System Administrator escalations of complex platform issues. In addition, this role will support all installed modules (currently ITSM and SPM), as well as custom applications. The ServiceNow System Developer II will also be responsible for technical design, ServiceNow code development and work with OUH business units to build solutions and workflow, supporting their maintenance, continual service improvement, and new capabilities on the ServiceNow platform. Knowledge/Skills/Abilities Required: o Understanding and ability with writing and debugging: Glide functions and APIs (Global and Scoped), UI Framework, UI Builder Components, JavaScript (ES5 & ES6), JSON, XML, AngularJS, Jelly, HTML, CSS o Hands on experience with: Workspaces, UI Builder, Flow Designer, Playbooks, Decision tables, Process Automation Designer, Service Portal, Widgets, UI Macros, UI Pages, ServiceNow Studio, Scoped Application Development, REST API concepts and troubleshooting o Ability to review requirements, understand the associated business process and how the requested changes will fit within. This includes assessing the impact of changes on other processes and applications, raising any concerns or red flags and understanding the Why behind each change being made. o Advanced communication skills (written and speaking skills) o Strong attention to detail o Strong ability to work with relational database concepts o Strong knowledge of ServiceNow development methodologies and practices o Experience with enabling and configuration of multiple ServiceNow modules o Experience with the enablement of business Process Automation. o Experience in assisting the upgrading the most current and previous release of ServiceNow o Experience creating and maintaining ServiceNow documentation and training
Skills
Servicenow, Itsm, Development
Top Skills Details
Servicenow,Itsm,Development
Additional Skills & Qualifications
Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. o Perform day-to-day administration of service requests to the ServiceNow team pertaining to creating users, group management, and data management. o Implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, notifications. o Work with system architect to fully understand business functionality, pain points, and areas of improvement. o Proactively keep ServiceNow skills current to drive platform expansion, adoption and organization initiatives. o Perform ServiceNow implementation tasks, including but not limited to: CMDB. o Develop clear and concise technical and process documentation. o Maintain the integrity of the ServiceNow tool across production and non-production environments. o Understand new ServiceNow features and unused module functionality. o Maintain an ongoing knowledge of the ServiceNow product, version upgrades and enhancements, new features, etc. o Assist in the technical solution aspect of ServiceNow implementations specific to design, solution architecture, integrations and functional implementation o Identify inefficiencies to ultimately implement areas of automation and development. o Participate in the upgrade cycle for ServiceNow, including coordination of clones, upgrades and testing (via use of the Automated Test Framework). o Assist with the design of ServiceNow integrations and work with business partners and technical teams for implementation.
Experience Level
Expert Level
Job Type & Location
This is a Permanent position based out of Oklahoma City, OK.
Pay and Benefits
The pay range for this position is $85000.00 - $128000.00/yr.
Please review benefits on the company website
Workplace Type
This is a hybrid position in Oklahoma City,OK.
Application Deadline
This position is anticipated to close on Dec 28, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
