Field Operations Manager

Ecolab Inc. • Columbus, OH • 4h ago

Join Ecolab's industry-leading Pest Elimination team as a Field Operations Manager in the Columbus/Dayton, OH area.
As a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. Within the team, you will be responsible for leading district initial services, ensuring service excellence, pursuing sales opportunities, and performing quality assurance visits.
What's in it For You:
Starting Day 1 access to our comprehensive benefits package including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement, paid parental leave, select discounted childcare resources and more!
Receive a company service vehicle for business use
Access to best-in-class resources, tools, and technology
Grow your income as you drive district profitability
Thrive in a company that values a culture of safety
What You Will Do:
Leada team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws
Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction
Ensure your team of service specialists achieves their financial and service delivery goals
Pursue sales and new business opportunities
Coordinate initial services and maintain inventory and perform QA visits
Build and maintain customer relationships within the market
Be a champion of safety and ensure your team upholds strong safety practices and values
Position Details:
This is a field-based position and may require travel in and around the surrounding area:
Columbus& Dayton, OH
Minimum Qualifications:
High School diploma or equivalent
3 years of field support or service-related industry experience
Position requires the ability to work overnight shifts as needed
Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law
Position requires a current and valid Driver's License
Ecolab conducts a background check on all candidates who receive a job offer
Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer
Immigration sponsorship not available for this role
Preferred Qualifications:
Bachelor's Degree
3 years supervisory or team leadership experience in a field support or service-related industry
Proven record of meeting customer needs, quality service delivery and meeting business objectives
Exceptional communication and organization skills with aptitude to implement change initiatives
Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment
Prior experience in value added sales and/or new account generation
Prior budget and P&L responsibilities
Bi-lingual - English and Spanish
Physical Demands:
Position requires the lifting/pushing/pulling/carrying up to 50 pounds chest high
Position requires wearing and using a respirator
Position requires working in a variety of conditions which may include confined spaces, damp and/or dusty locations, use of ladders, freezing and hot conditions
Essential duties of the position include lifting, kneeling, crouching, reaching, using hands and fingers, balancing, walking, standing, talking and hearing
Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibi

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