Algoma True Value Sale Associate

ALGOMA TRUE VALUE • Algoma, WI • 1d ago

JOB REQUIREMENTS: We are seeking a Retail Sales Representative to serve
as our primary point of contact, deliver exceptional customer service,
and contribute to meeting our sales quotas. Candidates with strong
communication skills who can make customers feel welcome in our store
will stand out. You will help identify client needs, present and answer
questions about our products and services, and recommend solutions. A
positive attitude and a desire to promptly resolve potential customer
issues or complaints will contribute to your success in this role.
Ultimately, you will ensure that customers leave our store satisfied,
and you will contribute to the store\'s profitability. Responsibilities
Greet and direct customers Provide accurate information (e.g., product
features, pricing, and after-sales services) Answer customers\'
questions about specific products/services Conduct price and feature
comparisons to facilitate purchasing Cross-sell products Ensure racks
are fully stocked Manage returns of merchandise Coordinate with the
Retail Sales Representatives team to provide excellent customer service
(especially during peak times) Inform customers about discounts and
special offers Provide customer feedback to the Store Manager Stay
up-to-date with new products/services Requirements Proven work
experience as a Retail Sales Representative, Sales Associate, or similar
role Understanding of the retail sales process Familiarity with consumer
behavior principles Knowledge of inventory stocking procedures with
forklift experience Basic math skills Excellent communication skills
Ability to perform in fast-paced environments Flexibility to work
various shifts Receive payment by cash, check, credit cards, vouchers,
or automatic debits. Answer customers\' questions, and provide
information on procedures or policies. Help customers find the location
of products. Issue receipts, refunds, credits, or change due to
customers. Greet customers entering establishments. Assist customers by
providing information and resolving their complaints. Maintain clean and
orderly checkout areas, and complete other general cleaning duties, such
as mopping floors and emptying trash cans. Establish or identify prices
of goods, services, or admission, and tabulate bills, using calculators,
cash registers, or optical price scanners. Answer incoming phone calls.
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for
shipment. Assist with duties in other areas of the store, such as
monitoring fitting rooms or bagging and carrying out customers\' items.
Stock shelves, sort and reshelve returned items, and mark prices on
items and shelves. Offer customers carry-out service at the completion
of transactions. Count money in cash drawers at the beginning of shifts
to ensure that amounts are correct and that there is adequate change.
Monitor checkout stations to ensure they have adequate cash available
and are staffed appropriately. Sort, count, and wrap currency and coins.
Weigh items sold by weight to determine prices. Post charges against
guests\' or patients\' accounts. Process merchandise returns and
exchanges. Cash checks for customers. Sell tickets and other items to
customers. Compile and maintain non-monetary reports and records.
*** APPLICATION INSTRUCTIONS: Apply In Person: 521 4th St Algoma
WI 54201 Apply Online: www.doorcountycoop.com/employment

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