Shift Manager

Taco Bell • Washington, DC • 4h ago

About the Job:

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.

The Day-to-Day:

Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.

Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.

Ensure food safety, quality, and accuracy of orders.

Resolve customer complaints quickly, maintaining positive customer relations.

Provide regular feedback to the GM on Team Member performance.

Offer ongoing constructive and positive feedback to Team Members.

Actively participate in training Team Members.

Handle conflicts constructively and work with the GM to achieve resolution.

Assist the GM in screening Team Member candidates.

Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.

Oversee proper product preparation, rotation, portioning, cooking, and holding times.

Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Is this you?

1 year of restaurant/retail experience, with 3 months shift lead experience preferred

Adheres to cash, security, inventory, and labor policies

Must be at least 18 years of age

Accessibility to dependable and reliable transportation

Excellent communication skills, management/leadership and organizational skills.

Physical dexterity required (the ability to move up to 45 lbs. from one area to another).

Attendance and Punctuality a must

Operating of cash register as needed and making change for other cashiers.

Basic Math skills

Maintains customer satisfaction and adheres to health and safety standards

Promotes and champions Taco Bell's culture and values

Provides constructive feedback to Team Members

Executes shift duties accurately and efficiently

Promotes equity, inclusion, and belonging

Ensures teammates and customers enjoy a positive experience

Work-Hard, Play-Hard:

Competitive pay

Free bachelor's degree and scholarship programs

Free meals

Flexible schedules! Day, evening, and late night

Vacation pay and additional Paid Time Off

Medical benefits

401k retirement plan with 6% match

Health and wellness programs

Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more

Más earth! Commitment to a sustainable future

This offer is contingent upon a satisfactory background check and proof of your work eligibility.

The range for this role is $14-$22/hour. Compensation may vary based on geographic location and experience.

Similar Jobs

Food Champion

Taco Bell • Washington, DC • 4h ago

Retail & Hospitality

Description-TEAM MEMBER Live Más with a career at Taco Bell! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in t...

4h ago

Go to Apply

Food Champion

Taco Bell • Arlington, VA • 4h ago

Retail & Hospitality

4h ago

Go to Apply

Cyberspace Operations Analyst

Huntington Ingalls Industries • Fort Meade, MD • 15h ago

Retail & Hospitality

Requisition Number: 26315 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: - $85,000.00 Security Clearance: TS/SCI with Poly Level of Experience: Mid This opportunity resides...

15h ago

Go to Apply

OPERATIONS MANAGER (EVS) 2nd Shift - Washington DC

Compass Group, North America • Washington, DC • 18h ago

Retail & Hospitality

Crothall Healthcare ?Salary: $58,000-$60,000 Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services ex...

18h ago

Go to Apply

OPERATIONS MANAGER (EVS) 3rd Shift - Washington DC

Compass Group, North America • Washington, DC • 18h ago

Retail & Hospitality

Crothall Healthcare ?Salary: $63,000-$65,000 Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services ex...

18h ago

Go to Apply

Manager, Product Manager - Retail Bank Identity Servicing

Capital One • Mclean, VA • 19h ago

Retail & Hospitality

Manager, Product Manager - Retail Bank Identity Servicing Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovati...

19h ago

Go to Apply

Retail Stocking Associate

Harbor Freight Tools • Alexandria, VA • 1d ago

Retail & Hospitality

172256BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

1d ago

Go to Apply

Retail Sales Associate

Staples • Hyattsville, MD • 1d ago

Retail & Hospitality

Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and incl...

1d ago

Go to Apply

Retail Sales Consultant

AT&T • Arlington, VA • 1d ago

Retail & Hospitality

Job Description: This position is located in - ARLINGTON, VA (CLARENDON CENTER) It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections...

1d ago

Go to Apply

General Accountant II | JW Marriott Reston Station Hotel

Crescent Hotels and Resorts • Reston, VA • 1d ago

Retail & Hospitality

Description Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented General Accountant for the grand opening of JW Marriott Reston Station this Fall! Join the opening team of the first...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.