Manager - Programs/Projects, COE

Avangrid Service Company • Rochester, NY • 17h ago

Manager - Programs/Projects, COEDepartment: Planning & DistributionReports to: Senior Manager - PMOLocation: In Office, Rochester NY, Kirkwood NYThe base salary range for this position is dependent upon experience and location, ranging from: $114,332.80 - $142,916Job SummaryThe Manager Programs-Projects plays a pivotal role in supporting and coordinating supply chain and SAP operations across capital projects. Positioned between tactical execution and strategic oversight, this role bridges project teams and corporate functions to ensure procurement efficiency, regulatory compliance, and timely delivery of materials and services. The ideal candidate brings advanced SAP and procurement expertise, strong analytical capabilities, and leadership potential to drive process improvements and support project success across jurisdictions.Key Responsibilities1. Leadership of Center of Excellence (COE)Strategic PlanningI. Develop, manage, and ensure alignment of the COE strategic plan across all jurisdictional operating companies, encompassing both gas and electric businesses.Best Practices & StandardizationI. Establish best practices, process automation, and a standardized approach across all jurisdictions.II. Build and maintain centralized systems and information repositories to ensure consistent alignment.Data Consolidation & ReportingI. Consolidate jurisdictional data for comprehensive corporate reporting.Quality Management SystemI. Update standards, procedures, and standard operating procedures (SOPs) for the ISO 9001 Certified Quality Management System, incorporating continuous process improvements.Training & DevelopmentI. Train Project Management Office (PMO) team members to enhance their skills and knowledge.II. Encourage and facilitate in-person meetings with stakeholders to ensure effective communication and training.III. Provide regular communication and training for all project team members (500+ people across electric and gas sectors).Escalation & CoordinationI. Manage centralized escalation processes as required.II. Facilitate coordination meetings to maintain functional alignment.III. Coordinate with Technical Services Quality team to maintain ISO Certification.2. Coordination and Support for Project Teamsa. Support project teams with advanced SAP functions including purchase orders, work orders, WBS setup, accruals, CIAC, and TECO processing.b. Coordinate procurement activities and vendor interactions to ensure timely delivery and cost-effective sourcing.c. Serve as a liaison between PMO, Corporate Purchasing, and other departments to align procurement strategies and project needs.d. Monitor procurement timelines and performance metrics, identifying risks and recommending mitigation strategies.e. Ensure compliance with internal controls, SOX requirements, and audit readiness.f. Lead process improvement initiatives and contribute to the development of innovative tools and workflows.g. Provide subject matter expertise in SAP and Ariba platforms, supporting bid creation and tender management.h. Assist in the development and delivery of training materials to enhance team capabilities and system proficiency.I. Produce reports and dashboards to support decision-making and performance tracking. j. Collaborate with material management and expediting teams to forecast needs and prevent delays.k. Communicate effectively across teams and levels, presenting insights and resolving operational issues.l. Drive continuous improvement and operational excellence.Required Qualifications Bachelor's degree or equivalent experience. 6-8 years of experience in project management, operations, or supply chain. Proven ability to lead and develop multidisciplinary teams, develop procurement strategies and understanding of commercial contract terminology and processes. Knowledge of utility or energy industry standards preferred. Expertise in procurement policies and process improvement. Demonstrated success in material/inventory management and suppl

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