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Sales & Training Manager (Midwest)
Illinois
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Permanent
Illinois
Retail
Full - Time
10-Dec-2025
Sales & Training Manager, Self-Assist
Territory: Midwest (live within 100 miles of Chicago)
Division: L'Oréal Luxe
Reports to: Sales & Training Senior Manager, Self-Assist
Who We Are
At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.
Join L'Oréal: As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.
We're proud to have earned recognition as industry leaders in:
Most Innovative Companies - Fast Company, 2023
Top 5 - Most Attractive Companies Worldwide Among Business Students - Universum, 2023
Top 25 World's Best Companies - TIME, 2023
Top Companies for Executive Women - Seamount, 2023
Best Place to Work for Disability Inclusion - Disability Equal Index, 2023
With 86,000 dedicated employees spread across 150 countries, L'Oréal leads the global beauty industry and pioneers' beauty technology. Our portfolio comprises 36 international brands grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.
Now, it's your moment to shine. If you are experienced, embrace challenges, value continuous learning, and want to create a positive impact, we invite you to join our diverse teams. Whether you're an industry veteran or a seasoned professional, we are always on the lookout for exceptional talents to contribute to our mission.
In the L'Oréal Luxe Division, we create the very best of luxury beauty. Our Division has an unrivalled portfolio of 23 aspirational brands (Yves Saint Laurent, Kiehl's, Lancôme, Prada, and Urban Decay to name a few) and an incredibly talented team of 28k experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.
A Day in the Life
The Sales and Training Manager is responsible for retail sales per door and education strategy for our Sephora Accounts in a specific district. Maintain excellent relationships within doors. Manage accounts to maximize daily and monthly business goals, promotional activities and launches. This amazing position will allow you to use your existing skills and knowledge of our business to positively impact our customer experience strategy in Sephora stores and give you the opportunity to manage a multi-unit business.
Requirements
-3 to 5 years of retail management experience, with at least 3 to 5 years managing multiple freestanding store locations with broad geographic scope.
-Demonstrated success in achieving selling and operational excellence by hiring, leading, motivating and developing effective KCRs including management.
-Highly resourceful, flexible and ability to solve problems in a timely manner.
-Ability to build and maintain relationships with key stakeholders and business partners.
-Strong merchandising skills and proven leader in designing and implementation of traffic driving initiatives.
-Strong presentation, written and verbal communication skills.
-Strong knowledge of the business landscape and ability to translate findings to positively impact business.
-Excellent organizational and project management skills.
-Proficient in Microsoft Excel and PowerPoint.
-Bachelor's Degree in Management or related field of study (or equivalent work experience) required.
-Ability to stand and move about the store more than 90% of scheduled shift.
-Ability to lift 20lbs or more throughout the scheduled shift.
-Ability to travel 60-80% based on business needs.
Responsibilities
-Responsible for daily, monthly and seasonal tracking of total retail performance within territory.
-Arrange and spearhead seasonal meetings. Prepare and carry out seasonal retailer presentations. Participate in and/or organize regional retailer strategy meetings.
-Educate Sephora Beauty Advisors on how to sell our products using the Kiehl's training/education tools.
-Coach beauty advisors to increase sales by making sure s/he is fulfilling all the responsibilities.. Train and store and assistant managers to become strong team leaders and in store coaches for their KCRs. Work closely with Area Education Manager to ensure that training standards are being met.
-Attend and participate in sales and management training meetings and events as directed by management.
What We Offer
Salary Range: The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products, Monthly Mobile Allowance)
Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs
We Are Committed and Engaged
Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation during the application or hiring process, please contact [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.
All of your information will be kept confidential, to the maximum extent permitted by law, according to EEO guidelines.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind.
