Operations Manager - Facilities

United Airlines • San Francisco, CA • 8h ago

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Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job overview and responsibilities

This position is required to lead and direct facilities maintenance operations at the United base operations. Responsibility for direct leadership oversight of multiple facility shops and ground equipment. Responsible for the local (TCO) total cost of ownership (5M+) and cost efficiency. Responsibilities include maintenance planning and execution; preventative maintenance and mandatory project program compliance; productivity, accountability and dependability program management; safety and OSHA program compliance; local state & federal environmental code compliance; and (SLA) service level agreement compliance delivering the optimum level of facility maintenance in support of safe and reliable operations. Partners with all local customer bases ensuring positive customer relations and service level goals achieved.

Lead team performance and execution against all division and corporate maintenance objectives within the Facilities Department

This includes; maintenance customer (SLA) service level agreement compliance, maintenance quality and reliability performance metric execution, all in service level goals / tolerances, planned and preventative maintenance program compliance

Lead / support multiple supervisors and 100+ technicians

Lead an efficient and effective maintenance operations in a positive, productive and safe work environment for team and customer groups stakeholders

Support leadership that manages maintenance productivity, technical training, employee dependability, team recognition and employee accountability programs in accordance with policy

Establish and maintain a collaborative and productive business relationship with local union representatives

Develop, implement and manage programs/projects, policies and customer needs to meet and exceed base and corporate objectives

Responsible for the local (TCO) total cost of ownership and cost efficiency of local maintenance operations in excess of 5M annual spend

This includes all financial and staff planning, accounting and the budgetary compliance

Manage all safety / OSHA, environmental and training programs in accordance with corporate policy

Manage safety mitigation program and lead investigations that support root cause analysis of accidents, injuries and incidences involving facility assets or team personnel

Qualifications

What's needed to succeed (Minimum Qualifications):

High school diploma, GED or education equivalent

Electrical / Low Voltage / ARC Flash

Cal OSHA Basics

5 years' experience in a maintenance leadership role

Administrative & Management

Labor / Employee Relations Management

Financial planning and management

Performance planning and management

Goal setting and execution

Verbal and Written communication skills

Time management and critical thinking

Negotiation and Judgement skills

Outstanding interpersonal skills having a proactive management style; superior problem solver driven for team excellence

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Bachelor's Degree in Business or Science

Technical Degree in Maintenance (Electrical, Plumbing, HVAC, Automotive skills)

3 - 5 years of leadership experience within a Facilities maintenance operation

Experience handling corporate and CBA policies

Experience in planning, supervising or leading facilities maintenance in an airline operation

Public Safety and Security local, state, and national laws, regulations, and standard processes

The base pay range for this role is $79,800.00 to $103,966.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

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